Hi Matthew, our team at Premier Copper Products works hard to ensure that we provide the best possible products and service. We have tried to locate you in our customer database but have no record of a complaint like this or contact information for you. Please reach out to us so that we can provide you with a solution. Thank you in advance!
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Both copper sinks that were sent to me were of poor workmanship compared to competitors, such as Sinkology (who we have purchased a copper sink from before and will be replacing this sink with one from there). Their response to these defects, which took almost a month from the first sink arriving, was that it is just how their sinks are made. While I only wanted them to fix the dozens of unsightly dents that appeared to be small sharp dents as opposed to the hammered finish of the rest of the sink, there were also large porous areas were the metal was worked either too fast or at the wrong temperature. Not to mention the first sink they sent was very scratched (I know this would be hidden with time but it shouldnt have to be). Premier Copper Products needs to raise their standered to meet competitors before I would recommend anyone buy a sink from them.
I needed a copper sink overnight ed and Dylan from Premier Copper was a great help. Got the sink out Friday evening, I had it on Monday. Packaging was perfect. Thank You very much.
Fantastic products with great options for customization if needed. Sinks, ovrehead vents, tubs, and just about anything you can think of available in copper or nickel, and sometimes some special finishes. Dylan is great to work with and knows his product.
I run a small high-end cabinet shop in Wisconsin. We only use Premier Copper Products for all of our copper needs. We love everything we have ever received and had nothing but praise from all of the customers that we have installed premier copper products in their homes.
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