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World Class Shipping
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World Class Shipping reviews
Information about World Class Shipping
4,69
64 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnNEtISWJnEAE!2m1!1s0x0:0x1bda9d39d8fcee14!3m1!1s2@1:CIHM0ogKEICAgICg4KHIbg%7CCgwIxv_UoQUQgODYzwI%7C?hl=en-US
Jose Moreno
google
https://www.google.com/maps/place/?q=place_id:ChIJJU7HuY1kwokRFO782Dmd2hs
This reviewer was never an actual WCS customer and initially confronted our customer service agent over the phone with an extremely negative, pushy and condescending attitude right off the bat. WCS always reserves the right to deny service and professional time to such abusive individuals. WCS has since tracked the review profile of this person and found it to be littered with mostly very negative, inauthentic reviews. This persons review has no credence whatsoever with regard to the outstanding service WCS offers each and every day to real international business customers.
1472146910
1
0 customer service skills , starting form the receptionist to the sales agents
1554997016
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZMnNyNGh3RRAB!2m1!1s0x0:0x1bda9d39d8fcee14!3m1!1s2@1:CIHM0ogKEICAgICY2sr4hwE%7CCgsImL695QUQgPbaRA%7C?hl=en-US
US Truck Lines LLC
google
https://www.google.com/maps/place/?q=place_id:ChIJJU7HuY1kwokRFO782Dmd2hs
Sorry, we were very busy dealing with our fantastic customers, it was impossible to answer the many cold calls we get from you each day selling your domestic trucking service. We are sorry we did not have the time to listen to your canned advertising pitch and forward your call to the "chief decision maker" in the company. Sincerely..World Class Shipping.
1582839349
1
Poor customer service.
1485457841
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRLW9MQXBRRRAB!2m1!1s0x0:0x1bda9d39d8fcee14!3m1!1s2@1:CIHM0ogKEICAgIDQ-oLApQE%7CCgsIsZOpxAUQgN3FMg%7C?hl=en-US
swiss5
google
https://www.google.com/maps/place/?q=place_id:ChIJJU7HuY1kwokRFO782Dmd2hs
5
My rush shipment out of China before the onset of the Chinese New Year holiday was handled perfectly. Everything was taken care of when it was supposed to be and I was kept informed of the progress. Great job Manjur and your team! Thanks.
1473700894
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3cTVMQ1B3EAE!2m1!1s0x0:0x1bda9d39d8fcee14!3m1!1s2@1:CIHM0ogKEICAgICwq5LCPw%7CCgwInsjbvgUQwJry1QI%7C?hl=en-US
Zulfiqar Rashid
google
https://www.google.com/maps/place/?q=place_id:ChIJJU7HuY1kwokRFO782Dmd2hs
5
Working with Russ from WCS was a very pleasant experience. He guided me through the process patiently, explaining pros and cons of options, and helping me work through the discussions with the shipper. He even stepped in and directly communicated with the shipper to get paperwork completed in time. I would definitely recommend WCS to expedite and smooth out the import process.
1511272451
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnaVBYOFdBEAE!2m1!1s0x0:0x1bda9d39d8fcee14!3m1!1s2@1:CIHM0ogKEICAgICgiPX8WA%7CCgwIg-DQ0AUQgPD53gI%7C?hl=en-US
alinaquvi
google
https://www.google.com/maps/place/?q=place_id:ChIJJU7HuY1kwokRFO782Dmd2hs
At World Class Shipping, working with people from all nations and creeds across many languages and cultural barriers is our bread and butter. Helping the global community do business across many international boundaries is how we make our $$! We highly doubt this person was discriminated against due to any cultural issues and regret any incidents or disagreements over the phone which may have occurred. Some potential customers call WCS with little knowledge of the industry or the patience to listen to our reality based suggestions. We also do not lie to potential customers when their business plans are not rooted in fiscal or operational reality. We regret this customer did not like the professional advice he was given.
1472146329
1
When I mentioned to the import specialist that my shipment was coming from India, his tone changed. Not only was his customer service atrocious, he sounded like a racist. He said I was asking too many questions and hung up on me! If you're going to start a service business, you must have the patience to explain how the process works to your customers. Otherwise, get out of the business. When I called back and spoke to another agent, he told me I messed with the wrong person and that they would not do business with me. This place needs to be sued for refusing service because of discriminatory practices!
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