Hi there, we do provide cash refunds on cash purchases with a receipt for up to 90 days. Please send me an email at [email protected] and I'll make sure you get taken care of. I apologize for the inconvenience.
1647448758
1
So this Ace doesn't give cash refunds on cash purchases. Per 'company polcy' only issue store credit. Pretty low-class anti-customer policy. I guess the $$ is more importat than the customer? Also doesn't give military discount in a military town. But they have a "reward" program...LOL, one that doesn't give back cash refunds on cash purchases. Tried this one a couple of times, but moving forward will pass it by to do my business at the HD or Lowe's down the street.
Really sorry for this Jeanette, could you please contact me though email so I can look into this? This is not a typical experience at our store and Id like to make sure it doesnt happen again. [email protected]
1632691197
1
Worst experience ever at an ace. Very disappointed. Will not be back. No customer service. Waiting 10 minutes to cash out because the cashier was playing a game on his phone. Acted like I was bothering him because I walked up. Didn't know how to do my ace rewards. Wish I could give no stars.
Great selection, price and service. Almost anything you need.
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