Hello, I am sorry that you felt that you had to give us this review. I was not in the store at the time you came in but did email you within 10 mins after you left, apologizing for any inconvenience this caused you and that we would not be charging you for the order. Explaining that like all other businesses we are extremely short staffed and trying our very best to make all our customers happy and meet their in hands date, not an excuse just reality at this moment. Yes, it was an oversight on our part that we didn't have all the parts to the order available. Debbie is most of our most valued employees and she does truly care about her customers. Again we do apologize for not meeting your satisfaction. Jen (manager)
1630113011
1
This company is unprofessional and does not complete orders in the time promised/agreed and paid for. Parts of my order were not completed nor even acknowledged till an hour before closing on an upcoming weekend. When asked why this was not planned ahead, Debbie rudely shrugged her shoulders and said I dont know what to tell you, we are busy. I was not offered reimbursement for the missing parts or even an apology. I will never come back here or recommend them to anyone. The items we did receive were done well but when a companys word and respect are more important, there are plenty of companies that can print things but what brings people back is respect and integrity which this place (especially Debbie) does not have.
Thank you Chris! Finding the right shades of blue thread to match your logo is very important! We try to ensure that the work we put out reflects the brand that our customers work so hard to establish. We really appreciate your review and we look forward to working with you again in the future!
1642452642
5
Promote Me is our Company's go to vendor for anything we want our logo on. They helped us find the perfect thread colors to match our logo and it's turned out great on everything we ask them to stitch it on, from polos to backpacks. As a professional service firm, the overall appearance is very important to us and they always deliver quality looking product. Pricing is fantastic and the customer service is top notch.
I worked with Promote Me for about 3 years on high volume bulk orders. They are consistently professional, timely, and produce high quality work. Thank you for always being a solid shop!
First, we want to thank you for your service to our country. Second, we apologize you feel you were not treated kindly. It is never our intention to make any of our customers feel that way.
1602287138
1
Im military and new to the area. Soon as I came into this shop I wasnt greeted, I had to greet the lady behind the counter myself. I was then told she couldnt help me unless I had a minimum of 6 pieces that needed to be done. No where on the website, in the shop, or even on the door does this say that.
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