No stars placed a order on July 26, 2021 have not received an update on my order at all. I sent a email and a message to them on their Facebook page still no response at all. This is poor customer service I would never recommend this company to anyone. At this point I am am going to report them to the BBB for fraud!
I have been working with Custom Apparel for a few years now. They have completed multiple projects for my company, VersaKinetic Therapy. Prior to finding Custom Apparel, I had worked with other businesses for the same needs and was extremely disappointed. I had to put forth so much effort into seeing when my order would be done, constantly calling and making sure I felt confident they would do everything right. As a small business owner, having extra time to do these tasks is extremely limited. When I started with Custom Apparel, it was a so refreshing. They are on the ball communicating with me and letting me know the status of my orders and the delivery time is fulfilled when promised. I, as well as my staff, have been excited to wear the fresh trendy designs and pieces Custom Apparel worked with us to create! We even have clients that have been asking where they could purchase some of the clothing! And as a small business owner, what a great way to market your company when others want wear your logo around town! Customer service, quality and turn around time have all been excellent!
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