Ordered a part on Aug 12. Hadn't heard anything by the 22nd. Emailed and then spoke in person on Aug 23. They said shipper has no idea what happened (I was not provided with this information-normally a vendor will post shipping information so you can track your package). Supposedly the money will be refunded so basically I am back to where I was on Aug 12th and will not be able to complete car repairs until I receive the part. I wonder when I would have heard something had I not called.
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