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Polish
Swiss
Cybersecureus
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Cybersecureus reviews
Information about Cybersecureus
4,52
33 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnOHR6cVNnEAE!2m1!1s0x0:0xb206527f680a71df!3m1!1s2@1:CIHM0ogKEICAgICg8tzqSg%7CCgwIxLaYzAUQgPLM0QI%7C?hl=en-US
Maria Pala
google
https://www.google.com/maps/place/?q=place_id:ChIJGVElpxRl54gR33EKaH9SBrI
Maria - Can you please contact our office? We can not find any work order under your name and we want to resolve this as quickly as possible for you. Thank you. (888) 257-3015
1498528008
1
The tech was friendly, prompt but slow. At 100.00 an hour, he spent too much time looking at his phone. When ever I left him unattended, he went right back to his phone. On top of it. I had the computer set up to boot from an external hard drive, he disconnected it, screwed around trying to do what I already told him the computer would not do. He ended up reconnecting the drive exactly the way I had it but it took him 2 hours to get there. What I needed him too do was too fast so he intentionally made it as if he was doing something that wasn't already done because the goal was 200.00 for the call. Even though I repeated several times to forget it, the computer was under warranty, he still didn't leave. Don't call unless you have no choice. UPDATE: I was told the service would be 100.00 for the first hour, which was insane but it was after hours. For every hour after, it would be 50.00. As I said he stretched it to make b it to 2 hours but they charged me 300.00. Of course I am disputing it! Buyer beware! Another update, the company called me to find out what she could do to make the service experience a better one. She wanted details of what happened and when I told her, she only repeated what the tech told her which is that he knew I was frustrated. At the point that he is aware I you are not happy, wouldn't you cut the call and leave? When I told her how he continually text on his phone while I was paying for his time, she said, she didn't believe that. I told her that I wanted him to leave within the hour, that I told him don't worry about it, my computer is under warranty with best buy and that I would just take it there. I explained he didn't go and continued to drag the service call out so what I would like is for her to refund the 100.00 for the extra hour. She wasn't willing to do what would make the service right. In fact, she wasn't willing to do anything at all. Obviously, a good experience wasn't that important!! Live and learn! Buyer Beware!!! BTW ask yourself how many of those recent reviews are for real because prior to mine the last one was a year ago!
1581100552
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNzdVpqNlh3EAE!2m1!1s0x0:0xb206527f680a71df!3m1!1s2@1:CIHM0ogKEICAgICsuZj6Xw%7CCgwIiNz28QUQsJ-ingM%7C?hl=en-US
Jim Bob
google
https://www.google.com/maps/place/?q=place_id:ChIJGVElpxRl54gR33EKaH9SBrI
1
Incorrect address. Probably a fake company.
1449411577
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURReWJqZGxBRRAB!2m1!1s0x0:0xb206527f680a71df!3m1!1s2@1:CIHM0ogKEICAgIDQybjdlAE%7CCgwI-YeRswUQwJPCzQE%7C?hl=en-US
Hunter Leake III
google
https://www.google.com/maps/place/?q=place_id:ChIJGVElpxRl54gR33EKaH9SBrI
Thank you so much for trying our services and leaving us this great review. Please let us know if you need any future services at all.
1461188495
5
I Roger to be competent, gracious, pleasant, patient when answering all my questions. Hunter
1502488745
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURndXFiN1RnEAE!2m1!1s0x0:0xb206527f680a71df!3m1!1s2@1:CIHM0ogKEICAgIDguqb7Tg%7CCgwIqdG4zAUQgKzYtgM%7C?hl=en-US
Viv Greengrass
google
https://www.google.com/maps/place/?q=place_id:ChIJGVElpxRl54gR33EKaH9SBrI
5
Alexis Montero did a good job on my Maintenance program. He answered all my questions and explained things I did not understand. This is the second time he has helped me out successfully, when he solved an irritating Windows problem (Office was not working properly) quietly and efficiently. He is a pleasant person to deal with and I hope to have his services on other occasions in the future. V. Greengrass
1578581875
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURNX2Z6aHdRRRAB!2m1!1s0x0:0xb206527f680a71df!3m1!1s2@1:CIHM0ogKEICAgIDM_fzhwQE%7CCgwI8_7c8AUQ4N2QywE%7C?hl=en-US
James Hunt
google
https://www.google.com/maps/place/?q=place_id:ChIJGVElpxRl54gR33EKaH9SBrI
1
Not located at 5613 E Colonial drive. Change the address.
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