we sent a order for hoodies and t-shirts. We shipped them a picture of our logo and a picture of a hoodie for an example. They reversed all the colors, completely messing up the order. We did not get the gear on time for our promotion. Now, they did replace the order 100% after being contacted. This was obviously a costly error on their part. However, they charged us $150 for a 24lb box in shipping. There are much cheaper ways to ship things. When we emailed them asking about the shipping cost we were told they billed us the estimate but since there were all these "issues and related costs" they did not did not see the need to break down the specifics of the invoice. They continued in the email to tell us that we "need you to know....we went easy/simple on ya'all because we wanted to get it done" and that our order was 'difficult'. I've never been a customer and had a vendor try to make me feel bad for their own mistakes, interesting way to do business none the less.
Two words best describe Pork Chop Screen Printing, "Good People"! I sent out 5 estimate requests and Mary at Pork Chop was the only one to respond and did so in a very short period of time. This wasn't a big corporate job, were a small business just starting out but their graphics guy spent quite a bit of time going over our design with me as well as Mary helping me pick the right shirts. Everyone there is friendly and helpful and they did our job quicker than expected at a great price. Don't be put off by the shop music, the louder the music the harder they seem to work! Boogie in and talk to Mary, you won't be disappointed!
The owners really took care of me when I came in without notice to have 50 plus shirts screen printed. I came in on a Friday and they had my order ready for pickup Monday afternoon. Not only that, but they kept my screen print for future uses to eliminate cost. In general, the price for the printing was very low, the quality is outstanding (the prints have not faded at all after multiple wash cycles) and everyone compliments us on our uniforms. I'm very impressed and will be back for ALL future screen printing needs.
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