Jaye, I appreciate you taking the time to share your feedback regarding your recent visit here at BMW of Turnersville and would like the opportunity to discuss your experience more specifically. Can you please send your contact information to me? I look forward to hearing from you. Paul Naegele General Manager BMW of Turnersville [email protected]
1650763383
1
I arrived for my scheduled appointment, and although the initial service advisor was polite, he was new, and had to call in a more experienced service advisor. The service advisor he called in was condescending, and gave ridiculous comparative scenarios of why they would not honor the warranty they sold me, or carry out the prescheduled service. He persisted in trying to sell me an additional service I told him I didn't want, but insisted that he could not honor the warrantied service that was scheduled. He contradicted himself multiple times, and I left out of frustration. I tried to contact the service manager, but the automated phone system prevented that. Worst appointment ever...
Tina, I appreciate you taking the time to leave your star rating and would like the opportunity to discuss any feedback you have. Can you please send your contact information to me? I look forward to hearing from you. Paul Naegele General Manager BMW of Turnersville [email protected]
Thank you for your fantastic review of your buying experience with us at BMW of Turnersville! Enjoy your new BMW X3!
1646947810
5
Once again, Turnersville BMW never disappoints. Today I met with Melvin, the BMW Genius, to go over the features of my new BMWX3. He was very patient, kind and thorough in explaining my car and most importantly, offering any additional help whenever I may need it. I truly appreciate the professional nature of all those I have been in contact with over the years. They are always helpful and considerate. Thank you Melvin for taking the time with me.
Thank you for giving us 5 stars, Tamekia. We are so glad to learn that your experience was so pleasant and successful. Paul Naegele General Manager BMW of Turnersville [email protected]
1651874936
5
Ive had my girl for a whole year already and I had my first oil change the other day and the whole scheduling process was hassle free the Theo at the front was extremely nice , but I cant never ever forget my salesman Carl C he always kept in touch always made sure I was comfortable and always available when I had a question. Turnersville is definitely my go to dealer for BMW
Elourdes, I appreciate you taking the time to leave your rating for us here at BMW of Turnersville and would like the opportunity to discuss any feedback you have. Can you please send your contact information to me? I look forward to hearing from you. Paul Naegele General Manager BMW of Turnersville [email protected]
1646401269
1
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