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Mhaikchevrolet
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Mhaikchevrolet reviews
Information about Mhaikchevrolet
4,52
100 reviews
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Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM2aGVXV1JREAE!2m1!1s0x0:0xe67e3794e488cd61!3m1!1s2@1:CIHM0ogKEICAgIC6heWWRQ%7CCgsI5cPsiQYQgLzXBg%7C?hl=en-US
Shatorrea Hogsett
google
https://www.google.com/maps/place/?q=place_id:ChIJtTNbmJnQKYYRYc2I5JQ3fuY
3
Yes I got a pretty car!! Yes I got the perfect salesman (no complaints about Red)!!! But I dont have my car! I have read the reviews but I have yet to experience that side of this company.
1644374632
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtaTh6Tm13RRAB!2m1!1s0x0:0xe67e3794e488cd61!3m1!1s2@1:CIHM0ogKEICAgIDmi8zNmwE%7CCgsI6NSMkAYQwISKEQ%7C?hl=en-US
Dee Ayo
google
https://www.google.com/maps/place/?q=place_id:ChIJtTNbmJnQKYYRYc2I5JQ3fuY
1
Purchasing a vehicle should be a satisfying experience. You should feel welcomed and the entire process should go smooth. That was not my experience, at all. I was in need of a new and reliable vehicle. My experience felt shady from the start. When the sales manager (Tony) found out I had a low credit score and only had a few thousands to put down, the entire experience went down hill; it was not a good feeling. The salesman (Reginald Garrett) had lack of communication and showed little interest in me as a customer, once he found out I only had a certain amount to put down towards a vehicle. As I finally found the new vehicle I wanted, I met with the finance manager (Louis) after 7PM. He was not diligent in going over the paperwork process, which is the most important part of purchasing a vehicle. During the paperwork, all he did was complain about how late it was and he needed to get home. He did not go over or explain the paperwork details as I thought he would. To say this was my first purchase of a brand new vehicle, it was the worse experience ever and I will never get that back. I felt that the staff at this dealership judged me the entire time, when they found out I only had a certain amount of money to put down. I do not wish this on anyone who is looking for a new vehicle or used vehicle. The staff members at this dealership would do much better if they receive some culture sensitivity training. It's imperative that they learn to treat customers better and to not cast judgement on them. Also, I had a $6000 speaker system in my vehicle that I initially was gonna trade in towards the new one but I did not get anything for it, due to the damage it had. Another sales manager (Tyrone Collier), assured me that he would make sure all of my speakers would be taken out and given to me but (Tony) the sales manager told me I would have to pay extra to have it removed. I'm so done with the dealership. I'm grateful for my new vehicle but the process was hell.
1653516498
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyMjRqaVNREAE!2m1!1s0x0:0xe67e3794e488cd61!3m1!1s2@1:CIHM0ogKEICAgID224jiSQ%7CCgwI0tG6lAYQsKSRtwE%7C?hl=en-US
Janine Harley
google
https://www.google.com/maps/place/?q=place_id:ChIJtTNbmJnQKYYRYc2I5JQ3fuY
5
Staff was friendly and worked on my services in a timely manner.
1647625608
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXZ3F6Z0FnEAE!2m1!1s0x0:0xe67e3794e488cd61!3m1!1s2@1:CIHM0ogKEICAgIDWgqzgAg%7CCgsIiIvTkQYQuLPvRw%7C?hl=en-US
Rachel Smith
google
https://www.google.com/maps/place/?q=place_id:ChIJtTNbmJnQKYYRYc2I5JQ3fuY
Thank you for your kind words. We appreciate you choosing us as your dealer of choice. Darren Furman
1647627441
5
They were super helpful and friendly and willing to help out in any way during my car buying experience. Thoroughly enjoyed it
1605832149
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNpbjUzUk9REAE!2m1!1s0x0:0xe67e3794e488cd61!3m1!1s2@1:CIHM0ogKEICAgICin53ROQ%7CCgwI1Zvc_QUQ6OCN0AE%7C?hl=en-US
APG Brandon
google
https://www.google.com/maps/place/?q=place_id:ChIJtTNbmJnQKYYRYc2I5JQ3fuY
I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Mac Haik Chevrolet. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Darren Furman - GM - [email protected]
1606156920
2
Having 3 dodge trucks already in the family (2 personally) and my son one (he bought from Mac Haik). Wife and I decided we needed a non work truck, when my son found out we were in the marekt for a personal truck he reccommended Mac Haik and sent us pictures of their 2500's. We Drove Mac Haik and the Face of Mac Haik was Kristian, great job, knowledgeable and showed us the 3 different levels of 2500's. I asked her to find out what the lowest price they would accept starting at 72K list. She came back with a price of $71,800 including all fee's and etc. I told her I would think about it and aksed her what the current interest rates are, she took me over to the central desk and had me ask, I assume the sales manager or finance manager. Generally in sales you ask a question to intiate a discussion, confirm or clarify. This guy asks what would it take to make the sale today, I candidly said get the price down about $8000. If you're going to ask a question be able to handle the answer. He goes "cya" turns away and demonstrates the unprofessional face of Mac Haick dealership versus saying Let's see if there may be something else we can do, There's just not that much margin in car sales, or covid has the market at a high point. Any of those type responses would have kept the door open for this sale and future sales. Sad thing, I had already told the wife I would probably buy it, $4000 is not a big difference they were half way there with a little massaging he would have made the sale. In the end, Mac Haik missed this sale, all future sales and a bad reptutation when people ask or in discussions. Losing this sale won't hurt Mac Haik, but in any market there is only so many purchases made, the question is is Mac Haik getting all that they could be getting. Guys you need to work on leaving customers an open door to you, as a sales manager for 25 years, I've done some dumb things, hopefully you'll take this as simple advice. Cause I'm already cruising the internet to find me the Dodge 2500. B Bankston
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