Im going to be honest, the customer service is trash! My wife and I ordered from here a couple times and we tried to give them a chance again today, but they failed! I told my wife to hang up mid order because the women was super rude when we asked general questions. The menu is always updated, they up charge most of their customers, and take over an hour for delivery every time. They also mess up the order 90% of the time and it takes so long to come at that point you dont even care cause your just soo hungry! Would NOT recommend if you in the area.
Austin, Im sorry there was confusion around the coupon. Call the store on Monday and ask for the owner, give me a chance to make this right. We strive to make the best Italian in Katy and hate that you were disappointed in any part of your experience with us. ~ Owner
1637882069
1
Someone came and put a flyer on my door today. I went ahead and tried to order with them, and they would not accept the coupon that was just placed on my door. They informed me those are old flyers, said they would honor the discount, asked for my card number and ended up finding out there was no discount and they could not honor it. Just bad business. Gained a customer from the advertising, and then lost it quick!
Billy, great to hear you loved our food! We work hard to make the best Italian in Katy and love hearing from our fans who enjoy good Italian as much as we do. See you soon ~ Owner
1639193437
5
Since I finally broke down and ordered and we love it
Got my food delivered. Everything was fresh and tasteful. My to go place for italian food. Everything ordered was delicious. Would recommend to everyone to try it.
Christina, so sorry you didnt like the pizza or stuffed jalapeños. That is not our normal customer response. Our pizzas are in fact made fresh. The dough and sauce are made fresh daily, the vegetables are all freshly prepared, and the cheese is a special blend made only for us. I will look into this and see if I can figure out why your experience was so different than our other customers. Please feel free to call the store and talk to me, the owner. Give me a chance to make this right.
1650920859
1
I ordered the Veggie Amore Pizza and the Stuffed Jalapeños. I dont recommend you to spend your money on frozen food. You can go to Sams or Costco and get the frozen pizza and jalapeños or whatever they have on their menu for less than half price. In very short paragraph. Very expensive and everything is frozen:(. I cant believe you are open. Please dont insult the customers. Your food is not fresh.. FROZEN Food..
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