World class museums but extremely subpar mismanagement and handling of reopening. Dont even waste your time trying to get a timed ticket for entry as they are impossible to get for most museums. First only a handful are released for each day a month prior. They offer limited tickets each day online at 11am but they are next to impossible to get. My wife and I have tried for several days during our stay in DC to get one. The technology behind their allocation system is broke. Two days in a row my wife and I simultaneously tried to follow the cumbersome instructions to get a ticket and we were both met with web page error codes and glitches that prevented our completing the ticket process. We were able to get tickets to the Air and Space museum with a last minute timed ticket and the museum was great however the reasoning behind the time tickets is fundamentally flawed and does little if anything to protect the patrons or employees from anything COVID related. They need to reopen completely and get rid of this timed ticket nonsense. For an institution staffed with the words best academics I would have expected a much better handling of this!
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