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Patrickbmw
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Patrickbmw reviews
Information about Patrickbmw
4,20
100 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtaWJqWll3EAE!2m1!1s0x0:0x23353bde274a1c13!3m1!1s2@1:CIHM0ogKEICAgIDmibjZYw%7CCgwI1u3jjwYQqIGHpgM%7C?hl=en-US
Cameron Chandler
google
https://www.google.com/maps/place/?q=place_id:ChIJub9l62-vD4gRExxKJ947NSM
Hi Cameron, We are reaching out to apologize for your unpleasant experience. It is disappointing to hear when we are striving to dedicate ourselves in making the sales and service experience for every customer an enjoyable one. We appreciate the feedback and will make sure our service manager is aware of your experience if you didnt have a chance to talk with him during your visit. Although we realize your time is valuable, our team would like the opportunity to further research your experience. Unfortunately online review profiles dont provide us enough information for our research so if you would email [email protected] with your full name, date of visit or call , an email address or best number of contact it would be helpful. -The Patrick Dealer Group Customer Relations Team
1644000500
1
Horrible Service Experience !! Do not, I repeat, do not bring your car here for service. This is the FIRST BMW location that I have had a problem with in 6 years. This is your fore warning!! Do not visit the Patrick BMW Service location, unless you want to throw you hard earned money in the trash! Honest opinion! You have been warned!!
1643070344
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURteXBmMURnEAE!2m1!1s0x0:0x23353bde274a1c13!3m1!1s2@1:CIHM0ogKEICAgIDmypf1Dg%7CCgwIiIe9jwYQuOju8wI%7C?hl=en-US
Patricia Krastev
google
https://www.google.com/maps/place/?q=place_id:ChIJub9l62-vD4gRExxKJ947NSM
Hi Patricia, Thank you for taking the time to leave us feedback. I would like to apologize for your unpleasant experience at Patrick BMW. Its disappointing to hear when weve been striving to make the sales/service experience an enjoyable one for every customer. If you would, please email [email protected] with your full name, date of your visit/call, reasoning for your visit, and the best email or number of contact and we would be happy to have the manager contact you directly. Patrick Dealer Group Customer Relations Team
1643297115
1
The absolute worst. This is the second time we visited the dealership. First time I called said they had the car, we drove an hour and were told that the car was sold two weeks ago. Decided to give them another chance spoke with them set up and appointment. We arrived for our appointment waited 20 minutes for the salesman. Said he would bring the car around didnt offer us to sit down nothing, waited by the front door. He came back 30 minutes later saying that he cant find the car and it might have been given away as a courtesy car, even though they knew we had an appointment. He then left for another 20 minutes just to come back to say they never had the car and it was wholesaled. Do not go unless you want to waist your time.
1645414463
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXdlBXZkZnEAE!2m1!1s0x0:0x23353bde274a1c13!3m1!1s2@1:CIHM0ogKEICAgICWvPWfFg%7CCgwIv5DMkAYQoIeg8gE%7C?hl=en-US
Steve Jenkins
google
https://www.google.com/maps/place/?q=place_id:ChIJub9l62-vD4gRExxKJ947NSM
Hi Steve, We are very happy to hear that your service experience at Patrick BMW MINI was one that you felt worthy enough to share with us and we sincerely appreciate the positive feedback. The Patrick Dealer Group is working hard to make a difference in the customer experience, and we are delighted to hear Matt, Zain, and our team went above and beyond to earn your trust. We hope you enjoy your and consider us in the future for your vehicle needs. Welcome to the Patrick MINI family. ENJOY your new 2022 MINI Clubman! -Patrick Dealer Group Customer Relations Team
1645811701
5
My wife and I worked with Matt K when we purchased our 2022 Mini Clubman. Matt was great to work with, he accommodated our schedule (even came in early one day, and finished the deal on a day off). Matt was very professional and knowledgeable about the Mini lineup. Zain, our finance manager, was also really great to work with. Zain explained the service & maintenance plans in a non-upselling way and was there to help when I had follow up questions.
1650408331
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMybHZxX193RRAB!2m1!1s0x0:0x23353bde274a1c13!3m1!1s2@1:CIHM0ogKEICAgIC2lvq__wE%7CCgwIi_f8kgYQiOjH5gI%7C?hl=en-US
John Beale
google
https://www.google.com/maps/place/?q=place_id:ChIJub9l62-vD4gRExxKJ947NSM
Patrick Dealer Group Customer Relations Team would like to thank you for the 5 Star Review. The Patrick BMW Sales Department is striving to meet everyones needs and make the sales experience more enjoyable and we look forward to working with you again. Your feedback is appreciated. We are glad you were able to experience "The Patrick difference"! -Patrick Dealer Group Customer Relations Team
1650906787
5
A team truly working as one, a team that is passionate and focused on bringing you the best experience possible! Drove from out of state to buy a vehicle and didnt disappoint.
1653485634
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURTODVTQmVnEAE!2m1!1s0x0:0x23353bde274a1c13!3m1!1s2@1:CIHM0ogKEICAgIDS85SBeg%7CCgwIwuC4lAYQ6Jnx-QI%7C?hl=en-US
Adam Knauf
google
https://www.google.com/maps/place/?q=place_id:ChIJub9l62-vD4gRExxKJ947NSM
Hi Adam! Thank you for your 5 star review and wonderful comments. We're thrilled to hear that Will, Alan and Zain were able to help you find the perfect BMW for your needs and lifestyle, that fit within your budget! Congratulations! -Patrick Dealer Group Customer Relations Team
1610141630
3
Bought my BMW in January 2021, and they really helped me get into an X5 I enjoyed. One thing I really did not like about Patrick BMW was the pressure to buy a brake warranty at the end the sale. It was late, I was tired, and the finance guy kept trying to convince me I needed it, even alluding to maybe I cant afford it. It was very annoying at the time. I had questions later on and every time I called to ask for help it was like pulling teeth to get someone. Patrick BMW of course has a nice selection of cars but they still embody why people dont like dealerships.
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