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Just Energy
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Just Energy reviews
Information about Just Energy
1,52
100 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURxM29tcXdBRRAB!2m1!1s0x0:0xa789eb5407a30dbe!3m1!1s2@1:CIHM0ogKEICAgIDq3omqwAE%7CCgwImKSxhwYQqJvPnwE%7C?hl=en-US
Matt G
google
https://www.google.com/maps/place/?q=place_id:ChIJayv97mXBQIYRvg2jB1Triac
Hi Matt G, thank you for your review. We appreciate you taking the time to contact us. We are sorry to hear that you were without power for 48 hours and would like the opportunity to further look into your account. Please contact us at 1-866-587-8674 in order to better assist you. Kind regards, Alicia, Social Media Advisor
1625927131
1
07/12/21 your rep calls me about my account that was started on the 8 of July so had I waited I'd been without power for the 8,9,10,11,12 how is that ok with yall glad I left you guys....................................................Left me without power for 48 hours because 20 reps couldn't sign me in a single day had to stay in a hotel for those 2 day and they never fixed the issues horrible people horrible business
1637095924
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHcUlMVGFBEAE!2m1!1s0x0:0xa789eb5407a30dbe!3m1!1s2@1:CIHM0ogKEICAgIDGqILTaA%7CCgwI9LPQjAYQ0MWIngE%7C?hl=en-US
Gabrielle Bosch
google
https://www.google.com/maps/place/?q=place_id:ChIJayv97mXBQIYRvg2jB1Triac
Hi Gabrielle, thank you for your feedback. We have sent your information to our customer service, a member of our team will contact you shortly. To assist with this high bill and review the current plan. Best Regards, Lily, Social Media Advisor
1637101729
1
they are scammers, I went from paying 105-110 with TXU energy to paying 285-310 with them based on a lie... there's a reason their reviews reflect that!
1643457905
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtbnZYN3RRRRAB!2m1!1s0x0:0xa789eb5407a30dbe!3m1!1s2@1:CIHM0ogKEICAgIDmnvX7tQE%7CCgwI8drUjwYQgK6IkQE%7C?hl=en-US
Robyn B
google
https://www.google.com/maps/place/?q=place_id:ChIJayv97mXBQIYRvg2jB1Triac
Thank you so much for rating us with such a great review Robyn B. We value your business with Just Energy. Feel free to contact us if you have any questions. Best Regards, Lily, Social Media Advisor
1643476378
4
Been with Just Energy for over 5 years, they didnt pull any shady stuff during the big storm of 02/21. Ive never had a bad customer service experience with them. Always felt my rates were fair and billing was simple/normal/expected. They used to have an AWESOME rewards system where you could choose gift cards to a number of places but theyve changed that. Still a good energy company.
1628053601
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhdWJ5VDFRRRAB!2m1!1s0x0:0xa789eb5407a30dbe!3m1!1s2@1:CIHM0ogKEICAgICaubyT1QE%7CCgwI4cCoiAYQuM6TtgE%7C?hl=en-US
Rosey
google
https://www.google.com/maps/place/?q=place_id:ChIJayv97mXBQIYRvg2jB1Triac
Hi Rosey, Thank you for your positive feedback. We are so pleased to hear that Alex was able to help with resolving your concern. We appreciate your business and loyalty. Have a great day! Best Regards, Lily, Social Media Advisor
1628093721
5
Im absolutely amazed!!! To find such fantastic customer service in todays world truly a gem!! I want you all to know, Just Energy truly took care of me! A representative named Alex called me back & made everything right! This is my 1st month with this company & I assure you that if they had not stepped up & made things right, I would have bailed! Every company needs an Alex! Todays world would be a better place if Alex could train everyone on how to treat each other!! God bless you, Alex!! Thank you so much for such great customer service! I look forward to having a long relationship with Just Energy!! Rosey in Ft. Worth, TX.
1629899126
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNxZzdudHFnRRAB!2m1!1s0x0:0xa789eb5407a30dbe!3m1!1s2@1:CIHM0ogKEICAgICqg7ntqgE%7CCgwI9pKZiQYQgMyi_wI%7C?hl=en-US
Dana Amadio
google
https://www.google.com/maps/place/?q=place_id:ChIJayv97mXBQIYRvg2jB1Triac
Hi Dana, we apologize for any inconvenience you may have experienced and would love the opportunity to assist you in getting this resolved for you as soon as possible. Please give us a call at 1-866-587-8674 in order to look into this for you. Regards, Alicia, Social Media Advisor
1623877836
1
These people are the worst company to deal with their employees are awful they had my name spelled wrong for For at least 6 years and have been hounding me for money for accounts I did not have and were not in my name and the name is even spelled wrong Now they went ahead and folded this bogus account to another collection agency called unifiend account number 676534171 you guys are crazy you guys are crazy
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