It's quite unfair to rate a business based mainly on us not buying your items. When customers become offended that we don't want the clothes that they're no longer wanting either, it doesn't merit insulting our products or our business. The majority of our customers also appreciate our low prices on good quality, designer items, so pricing opinions vary person to person.
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I brought in 3 large bags of clothes to sell and they did not buy one single item. They said my items "were old and not what they were looking for"... yet when I look through the racks I see some items that are old and raggedy. Pricing is a bit steep for a resale shop.
This is the third time that I have tried to sell never worn and gently worn items and they have refused to look at my items. They always have a lame excuse and non-existent customer service. Used to be a frequent flier when our son was in school. It has really gone downhill since. I always give a place three chances. Done! I recommend you NOT shop here.
Great location off 119th street! I was greeted when I walked into the store and immediately wished I had more time to shop when I saw the variety of shoes, bags and clothing! I found some great pieces for work in addition to some new name-brand workout clothes. I would highly recommend stopping at Ditto. Will be referring my friends here and become a loyal shopper!
We are so very sorry for your experience. That is not our normal practice and will be sure to share your feedback with all of our buyers to ensure that this does not happen again. If there were no other buys, the buyer should have looked though your items while you waited. Would you mind letting us know what date and time you were at the OP location when this happened? If you could DM us on Instagram or FB @dittokansascity, that would be truly helpful. We apologize again for the negative experience.
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Store completely empty for the start then being told i have to set an appointment to sell 1 BAG like Whats the reason because 9/10 if i comeback at the appointment to be on a empty store again i wont be back honestly it be different if i had a load of clothes but 1 bag smh
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