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Information about Chryslerjeepdodgeofgrandforks
3,93
100 reviews
The opinions come from external websites
Last update: 11.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPN01HMkdBEAE!2m1!1s0x0:0xdbfac849de9b1e46!3m1!1s2@1:CIHM0ogKEICAgICO7MG2GA%7CCgwIyNPqlAYQ8NjJ3QE%7C?hl=en-US
Ashley Barnes
google
https://www.google.com/maps/place/?q=place_id:ChIJ_WHoRcGAxlIRRh6b3knI-ts
Hello Ashley, Thank you for sharing your review. We would like the opportunity to speak with you to discuss the feedback you have shared regarding your recent recall repair. Please contact our Customer Service Team at (701) 864-3645 so that we may discuss this further. Best, Customer Service Team (701) 864-3645
1654462166
1
I would give zero stars if that was an option. The absolute, worst service I have received from any service center! I took my car to be looked at for a recall in April. I received zero communication from the service department and wouldnt have known I could pick my car up (unfixed) had I not called. When I spoke to someone, he had no idea what was going on with my vehicle. Once I finally spoke to someone else, he informed me they didnt have the part and had to order it and they would let me know when it was in. Without me being adamant about calling, my car would have sat there for days. Over a month passed and I hadnt heard anything about the part, so I called and the response was Oh yea, weve had that in for a little while now. When I asked why I wasnt notified, Jeremy (the service manager) placed the blame on the computer system. Fast forward to today, I dropped my car off for this same recall to be fixed. Jeremy told me I would be notified when it was finished. Keep in mind, when I scheduled the appt he said it would only be a few hours. I dropped it off at 10am. Never heard a single thing from the service department except for a text message wanting me to allow them to work on other items on the car. I declined, and never heard anything back. At 4pm I called and received the message center because service didnt answer. She took a message and said she would have them call me. No call. At 7pm, I call and receive the message center again due to the service department being closed. Now I dont have my car for the evening and have no clue when Ill get it back. If it werent for needing to be fixed at a dealership for the recall, I would never have used them and will never use them again in the future. Ill drive out of my way to avoid the horrible service received here.
1649694129
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMyNk1mZzhRRRAB!2m1!1s0x0:0xdbfac849de9b1e46!3m1!1s2@1:CIHM0ogKEICAgIC26Mfg8QE%7CCgwIsavRkgYQqITe4gE%7C?hl=en-US
Nicole Kappes
google
https://www.google.com/maps/place/?q=place_id:ChIJ_WHoRcGAxlIRRh6b3knI-ts
Nicole, Thank you for taking the time to share your feedback. At Lithia Chrysler Jeep Dodge of Grand Forks, we take customer satisfaction very seriously and I would like the opportunity to learn more about your recent experience. Would you kindly reach out to me at your convenience? Best, Ryan Atkinson Sales Manager Lithia CJDR of Grand Forks [email protected] 701-787-7472
1649762749
1
Very unprofessional seems very much like a scam
1652920460
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQybVozdkNnEAE!2m1!1s0x0:0xdbfac849de9b1e46!3m1!1s2@1:CIHM0ogKEICAgID2mZ3vCg%7CCgsIjKGWlAYQiLyjbw%7C?hl=en-US
5n1Haaland Fam
google
https://www.google.com/maps/place/?q=place_id:ChIJ_WHoRcGAxlIRRh6b3knI-ts
We are very happy to have provided you with such a positive experience here at Lithia Chrysler Jeep Dodge of Grand Forks! We hope you continue to choose us for all your automotive needs! Take care.
1653613991
5
Wonderful customer service and Ryan was amazing to work with and Im 100% satisfied with my vehicle purchase and he did an amazing job helping me find the perfect vehicle for me.
1646582700
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXaThYb1FnEAE!2m1!1s0x0:0xdbfac849de9b1e46!3m1!1s2@1:CIHM0ogKEICAgICWi8XoQg%7CCgsIrLeTkQYQqJWzLA%7C?hl=en-US
Lori Ristinen
google
https://www.google.com/maps/place/?q=place_id:ChIJ_WHoRcGAxlIRRh6b3knI-ts
Hi Lori, Thanks for sharing the details of your outstanding experience and we hope that you are enjoying your Jeep Cherokee. At Lithia Chrysler Jeep Dodge of Grand Forks, we are always here for you.
1646608135
5
Lithia, especially Kaia Friends did an outstanding job of getting us our new Jeep Cherokee. They delivered it to us (over 2.5 hours away). We didn't even need to leave our house. Thank you to Kaia and Bob (Delivery Man).
1647361716
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXeEpXSHBRRRAB!2m1!1s0x0:0xdbfac849de9b1e46!3m1!1s2@1:CIHM0ogKEICAgIDWxJWHpQE%7CCgsItP3CkQYQwOqVfw%7C?hl=en-US
Santos Casarez III
google
https://www.google.com/maps/place/?q=place_id:ChIJ_WHoRcGAxlIRRh6b3knI-ts
Santos, Thank you for sharing your review with us at Lithia Chrysler Jeep Dodge of Grand Forks. If you would like to discuss your feedback regarding your recent service experience, please feel free to reach out to me. I look forward to connecting with you. Best regards, Jeremy Samdahl Service Manager Lithia CJDR of Grand Forks [email protected] 701-787-7409
1647464350
1
Took my jeep for an oil change there, the check engine light was on after, not even a week later. Oil leaking everywhere. I called andet them know, the woman i spoke with said "they might have not put the oil filter back on correctly", and that they would "help with the cost". I then had it towed to a jeep dealership in Dickinson, paid $954.00 for an oil coolant casing. Check engine light was still on. Now I am at third shop, and they are saying I need a new engine. Going to a dealership, one would think you are being taken care of. Should be zero stars.
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