Pretentious, pompous, and disobliging; answered genuine questions with a question. Being my first time utilizing their services, asked if they had a list of fonts (for my logo) that I could choose from and (s)he said, "we don't have a list, we only use ONE font ." I had a 1000 t-shirt order, but after observing their pretentious attitude, I decided to spend my money elsewhere. Best advice: take the time to shop around, because there are many other shops who pride themselves on giving the best "customer service" possible. Some business owners will tell you a minimum of 4 t-shirts and others (like Heaven Sent) will try to manipulate you into purchasing their "12 t-shirt minimum"; go figure.
We had been looking at a few places to get some company shirts made and when we walked into heaven sent we felt very welcomed. The prices for the shirts were fair and they did a phenomenal job with them. The communication was good via email and the shirts were ready in just a few days. It was all a very good experience. We believe in supporting local and we will be back for other marketing gear.
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