I placed my order on April 27th for a May 2nd Basic Training Graduation. On June 24th I had to call & check on my order status, I didnt have the Flight # ready available & was told they could only check on status with that information. I informed representative I have the order confirmation number & was told they dont use that....WTH order was over $225. & then put on hold & represented returned & stated they dont know what happened & my order will be sent out in 2-3 days. I cant believe they are even in business & allowed on a military installation!!
I have been a customer for many years. Shrapnel has produced hundreds of promotional items for my company. They are always professional and deliver on time.
Horrible quality photos. We got our kids soccer pictures and the ones I took on my phone from further back came out better.
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