To bad I had to give a star at all. What ever you do, do not use this company. The company owner is rude to the point of obnoxious. I dropped off shirts on 3/12 and waited for a call or email notifying me the order was complete and neither came. I needed the shirts for work so why would I not pick them up as soon as they were done? I came by on 19th to find out the status and was told by a staff member (a woman) that I would need to wait until the guy (owner) gets back because she could not find the shirts. I asked if the order is not done, can I add two shirts to the order and was told OK. According to the owner, the order was done on the 17th. If the shirts were done on the 17th, then why didn't the lady give them to me on the 19th? After the 19th, I then waited a week or more and decided to just stop by and get status. The owner said the order was ready and had been for some time. I told him I had not been notified. The owner told my boss he called me and that's a lie. He did not call me or email or sent any smoke signals of any kind. The following is what the owner said to my boss in an email after she told him they took too long. "Taking so long.. That is funny. The 7 shirts were dropped off on 3/12 and the order was complete on 3/17. Thats a 3 working day turnaround... Then the 2 pcs. were dropped off on 3/19 and were completed on 3/23 which is a 2 working day turnaround. Please tell me where you can get quicker service than that? What is taking so long is the 5 month for payment on the invoices." He didn't sent the invoice to the company until 4 months later then complained about how long the company was taking to pay him. Now "That is Funny"
I wish there was a negative rating... I would use it. The customer service is AWFUL!!!! If you have the option of using another business, you should take your business elsewhere. It is not appreciated.
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