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Pitterpattershop
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Pitterpattershop reviews
Information about Pitterpattershop
4,57
30 reviews
The opinions come from external websites
Last update: 02.04.2022
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https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s111225442242371645427!2s0x0:0x4a3f9de8a73b3213?hl=en-US
Unique Pos
google
https://www.google.com/maps/place/?q=place_id:ChIJ20Gy513za4cREzI7p-idP0o
1
Bought a drawer, used for 3 months and now claimed to be defective in order to return out of return policy.
1632160119
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s104594067786918684420!2s0x0:0x4a3f9de8a73b3213?hl=en-US
Alina Basina
google
https://www.google.com/maps/place/?q=place_id:ChIJ20Gy513za4cREzI7p-idP0o
Hi Alina, I'm sorry we couldn't accommodate your return today. We are very appreciative of your business. We can't accept exchanges or returns in which the tags are cut out of the garment.
1632161508
1
I am super disappointed in the customer service I received today. I have shopped at this significantly over priced store for the past year as I live around the corner. I shopped here to support a local store during hard times. Between myself and my sister and gift cards, I have spent easily over $1k this year. Last week, I bought a $33 hat for my son (which I can buy at Nordstrom for less); the sizing was way off - I bought a medium for 2-4 year old and he is almost 3 and it was too small. So I came in today to exchange (not return) and they denied me the ability to get a bigger size because the tags were off. Well, how many parents out there wash and remove itchy tags before it goes on the kid expecting the item to fit? I know one of the women really tried to get the exchange done and maybe just eat the cost while the other one just blatantly said no and basically suggested that I should just have my son wear it a certain way to force it to fit...ummm ok....no! No more shopping and ordering from here!
1531597650
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s109659588080147182850!2s0x0:0x4a3f9de8a73b3213?hl=en-US
Lois Argo
google
https://www.google.com/maps/place/?q=place_id:ChIJ20Gy513za4cREzI7p-idP0o
Lois, we can't thank you enough for your review! We appreciate all feedback and especially enjoy your compliments! We're so delighted that on our busiest day of the year, we delivered such a good experience for you. Please let us know how we can help you in the future!
1531667167
5
I recently shopped at Pitter Patter and had a wonderful experience. The staff was very warm, welcoming, and efficient. The store carries cute high quality merchandise and I cant wait for my next visit. Thank you. Lois Argo
1492128161
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s101831958470008873502!2s0x0:0x4a3f9de8a73b3213?hl=en-US
Kelly Lemon
google
https://www.google.com/maps/place/?q=place_id:ChIJ20Gy513za4cREzI7p-idP0o
Thanks Kelly for your kind review! We're so happy to hear you had a nice visit. Please pop by again and say hi. (Hope your son had a good baseball game, too!)
1492135326
5
What an adorable place! People are so warm. Had to waste some time while my son played baseball in town. I brought the toddler here to play with the awesome toys available to purchase!
1531526239
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s112188746584414289156!2s0x0:0x4a3f9de8a73b3213?hl=en-US
Gretchen Murvine
google
https://www.google.com/maps/place/?q=place_id:ChIJ20Gy513za4cREzI7p-idP0o
Gretchen, I'd like to extend our apologies for your experience upon trying to visit Pitter Patter. I'm sorry we did not communicate our need to close the store a little earlier than normal due to extenuating circumstances. You are absolutely correct that we should honor the hours of operation that we've posted and we have done that for nearly two years we have been open, except this one time. We were trying our best to prepare the store for our biggest sale of the year the following day and the interior of the store had become nearly impossible to walk through. We were caught in a tough spot and clearly better planning needed to happen. As a small shop, we strive daily to provide a welcoming shopping experience and I'm sorry we failed to do that in this particular instance. I understand your time is valuable and I'm saddened we wasted yours. I hope you'll give us another try and understand we made a mistake in how this was handled. If you're interested in discussing this further, please email me privately at [email protected] and I will do my best to accommodate you.
1531667054
1
So I first went online and confirmed todays hours at Pitter Patter (Open until 6:00pm). I also called and confirmed the stores hours via their voice message - which also stated Open until 6:00pm. I drove over to pick up a baby gift for a shower Im attending out of town tomorrow and was greeted by a locked door (which also lists the store hours as Open until 6:00pm). The employees inside the store did come to the door to let me know what they decided to close early so that they could get ready for a big sale tomorrow? Are you kidding me? With all that said, instead of inviting me in to quickly pick something out, they grew aggravated with me and eventually said, I guess you can come in. My response was no thank you.
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