Hi Asmita We charged $30 for 7 scans, several colour prints, as well as editing to place the scans onto 1 document. We believe this is a fair rate for 10-15 minutes of work in total plus several scans and prints. If you had an issue with the price you could have brought this up with our staff member and they would have consulted me for a better deal if appropriate. It's ironic as most of our clients say we don't charge enough! Hope to see you again. Regards Yumi
1638493740
1
I just color photocopied 3 documents and they charged me 30 dollars, which in real may worth 3 dollars. Never ever gonna go there again.
Hi Jas / Jason, Thanks for giving us a 1 star review when we did our utmost to give you a great service. We edited and prepared artwork for your promotional BIC pens at NO extra charge. We made it clear on the phone that production of BIC pens with your logo will take approx. 1 week. They got approved last Tuesday 27/02 and went into production the next day Wed 28/02 and are being dispatched today. All promotional BIC pens in Australia are produced by 1 factory in Melbourne and they dictate the production times - so any BIC reseller will have gotten you the pens in EXACTLY the same timeframe. The delivery charge is a standard fee charged by BIC on all deliveries. You received good customer service and are getting a high quality product delivered tomorrow. I hope you enjoy your pens, and it would be nice to appreciate good service rather than find something to complain about. Yours Sincerely The AOP Team
1520382677
1
Artwork completed and paid for on 27/02/2018, still waiting on 07/03/2018 with no contact from them. I called, they tell me not until 08/03/2018. Regardless of if the job is high quality (which i don't know yet), i'm paying these people $25.00AUD to deliver 300 pens to a inner city suburb. It costs me 7.95 to get 14 bottles of wine from South Australia! Service? OK over the phone, poor in practice. Price? 20c or so less than their competitors who turn around in 3 days., standard additional 20c per colour or location and then add $25.00 for postage - even if you live next door. My feeling is they send it offshore, but cannot confirm. They will have some excuse... regardless, I wouldn't use them again, but you make up your own mind.
Ordering process was quick and simple with the print outs ready to be collected within a couple of days. Quality is also exceptional! Highly recommend.
Thanks, always a pleasure to do business with you!
1480050943
5
Great quality and fantastic advice. I've been using AOP for almost 10 years and they have always provided a great service - from advice and assistance regarding formatting and design to the best printing options for each project. It's been great to have a local business you can trust.
You guys are the best!!! Thanks for your super efficient and reliable service as always!!! Would not dream of going anywhere else.
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