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ESL Federal Credit Union
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ESL Federal Credit Union reviews
Information about ESL Federal Credit Union
4,11
63 reviews
The opinions come from external websites
Last update: 10.11.2023
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRNE9HNDFRRRAB!2m1!1s0x0:0xefb152564dae0b5a!3m1!1s2@1:CIHM0ogKEICAgIDQ4OG41QE%7CCgsI3rfMzAUQwKPaYg%7C?hl=en-US
Latoya Jackson
google
https://www.google.com/maps/place/?q=place_id:ChIJP7U55RC21okRWguuTVZSse8
1
I have been banking with ESL for over 4 years, and in the last year my account has been hacked 3 times. Each time my account is hacked they find away to say its our fault. This time there was no gas station to blame it on, and no new online websites, nothing so what's the excuse other then poor security on your part. Then the rep tried to offer me a credit card because she thinks that what I should be using, as if I want any other UNSECURED services from this Credit Union. They just lost a member.
1628538676
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhcV9XOVJBEAE!2m1!1s0x0:0xefb152564dae0b5a!3m1!1s2@1:CIHM0ogKEICAgICaq_W9RA%7CCgwItI7GiAYQ4NfspwM%7C?hl=en-US
Brandon Knight
google
https://www.google.com/maps/place/?q=place_id:ChIJP7U55RC21okRWguuTVZSse8
Hi Brandon, we sincerely apologize for the extended wait time you experienced when visiting our branch. We will be sure to pass along this feedback to the appropriate teams and ensure that your voice is heard. Please also feel welcome to contact us via Live Chat Banking at esl.org or by phone at 585.336.1000 and we can assist you with your banking needs.
1628615367
1
I went to this location to speak to someone today and waited over 30 minutes and never got the chance to talk to anyone and I got up and left. I'm not waiting all day to speak to someone it's ridiculous and I'm not gonna even waste my time to even come to this location again.
1583261173
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURzOXZ5eFBREAE!2m1!1s0x0:0xefb152564dae0b5a!3m1!1s2@1:CIHM0ogKEICAgIDs9vyxPQ%7CCgwI9cv68gUQsO7dygI%7C?hl=en-US
Daniel Platten
google
https://www.google.com/maps/place/?q=place_id:ChIJP7U55RC21okRWguuTVZSse8
Thank you, Daniel! We sincerely appreciate your feedback.
1584120636
5
The best bank in Rochester NY so get there!
1455029873
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBLV9QTWFBEAE!2m1!1s0x0:0xefb152564dae0b5a!3m1!1s2@1:CIHM0ogKEICAgIDA-_PMaA%7CCgwI8fzntQUQgOitlAM%7C?hl=en-US
Bill Carreo
google
https://www.google.com/maps/place/?q=place_id:ChIJP7U55RC21okRWguuTVZSse8
5
Convenient
1654263239
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPek1TS1FnEAE!2m1!1s0x0:0xefb152564dae0b5a!3m1!1s2@1:CIHM0ogKEICAgICOzMSKQg%7CCgwIx5volAYQ6IS1vwE%7C?hl=en-US
Barbara matott
google
https://www.google.com/maps/place/?q=place_id:ChIJP7U55RC21okRWguuTVZSse8
Hi Barbara, we are very sorry about the wait times you experienced when visiting our drive-up tellers. We will pass this feedback along to the appropriate teams and ensure that your voice is heard.
1654626808
1
Their drive through is the slowest
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