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River Island
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River Island reviews
Information about River Island
4,07
100 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDazhYS1JnEAE!2m1!1s0x0:0xe2e18fd347fa8d1!3m1!1s2@1:CIHM0ogKEICAgIDCk8XKRg%7CCgwI46mG_AUQgNaEgAE%7C?hl=en-US
Flat Swap
google
https://www.google.com/maps/place/?q=place_id:ChIJdWHhtSobdkgR0ah_NP0YLg4
1
I phoned River Island to ask about a product that I had bought before and wanted to buy again, but it was not on their website. They said it was not in stock and suggested I try the other 2 stores on Oxford St. There doesnt seem to be any cohesion between these stores, as I asked if they could check to see if the other 2 stores had this product in stock and they said they couldnt do it. So I tried phoning the other 2 stores several times but neither of these stores would answer the phone. So I had to go to one of the stores in person, and they didnt have the product. Then I asked if they could check the other store which was about another 15 minute walk, and they said they could not check for me. So I had to walk to the other store, I was exhausted and of course they also didnt have the product in stock. I could have been saved this hassle of having to go in person to the 2 stores, if River Island could check stock for their customers.
1628875062
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURhaU5QdG5RRRAB!2m1!1s0x0:0xe2e18fd347fa8d1!3m1!1s2@1:CIHM0ogKEICAgIDaiNPtnQE%7CCgwIttLaiAYQyJKYlwI%7C?hl=en-US
YS
google
https://www.google.com/maps/place/?q=place_id:ChIJdWHhtSobdkgR0ah_NP0YLg4
1
Customer service was terrible especially at tills
1592213631
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChRDSUhNMG9nS0VJQ0FnSURjOFpWbBAB!2m1!1s0x0:0xe2e18fd347fa8d1!3m1!1s2@1:CIHM0ogKEICAgIDc8ZVl%7CCgwI_4Cd9wUQ8MiOrQE%7C?hl=en-US
Kayleigh Britland
google
https://www.google.com/maps/place/?q=place_id:ChIJdWHhtSobdkgR0ah_NP0YLg4
4
I missed this store after 3 months of lockdown. Very busy and expect for a long queue
1619592459
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURLeU5XM3lnRRAB!2m1!1s0x0:0xe2e18fd347fa8d1!3m1!1s2@1:CIHM0ogKEICAgIDKyNW3ygE%7CCgwIi4qkhAYQyKDl2gM%7C?hl=en-US
d coughla
google
https://www.google.com/maps/place/?q=place_id:ChIJdWHhtSobdkgR0ah_NP0YLg4
5
I visited the store to buy black flare jeans as I needed to see the quality, length & true colour. I was assisted by the excellent Hannah who knew precisely where they were in the store & helped me select the right size. She is a great ambassador for the brand both in her own appearance & demeanour. The store is well laid out & socially distant compliant. I would not normally be River Islands target customer but would definitely shop there again based on this experience.
1633693798
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2M2RESUJBEAE!2m1!1s0x0:0xe2e18fd347fa8d1!3m1!1s2@1:CIHM0ogKEICAgID63dDIBA%7CCgwI5uCAiwYQ0PawoQM%7C?hl=en-US
Y A
google
https://www.google.com/maps/place/?q=place_id:ChIJdWHhtSobdkgR0ah_NP0YLg4
1
Music is EXTREMELY LOUD inside the store, to the extent that I was so disrupted, I had to leave the store. I spoke to a male employee who responded very complacently. The Music shouldn't be played to the taste of the employees and the volume that they prefer, but should be played based on standard.. Please fix up immediately.
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