Hello Kirsty, I'm sorry you feel this way. Please can you send your information - policy/claim reference, details of your complaint and contact information to [email protected] so I can look into this for you. Many thanks, Giorgia
Hi David and Rifka we are sorry to hear the difficulties you are experiencing. Please can you email [email protected] with you post code and policy number and we will review this further for you. Many thanks Will
1640767690
1
I pay monthly for emergency cover - part of the electricity in the house has gone, no gas or hot water. Been transferred to various departments and now on the phone for the THIRD time, writing this review as I continue waiting for someone to pick up the phone.....25 minutes.....
Hi Denise, I am sorry to hear that you have experienced difficulties whilst trying to contact us. Please can you email [email protected] with your claim reference number, first line of address and post code and we will try to assist you further. Kind regards Will
1640792014
1
Unbelievable, tried ringing by phone, sent e mail no response that was over 4 weeks ago still trying
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