Can you tell me what happened? If something went wrong, I'd like the chance to help fix the problem and prevent it from happening again in the future. Phil (owner) [email protected] (703)943-6631 (cell phone)
Appreciate the feedback . Our goal with the livestock is to have the best, at fair prices. Our QT process takes time, and effort. Prices dry goods like lights, pumps and filters and fish foods are all at Manufacturers Minimum Advertised prices when applicable, very competitive with anything online prices when there is no MAP.
Thanks for the kind works and 5 star rating Jay. We look forward to seeing you again. Phil
1537734350
5
Great place! Tanks are kept spotless and the QT process fish go thru is amazing. Stop by and chat with any of the team members and you will learn something.
David, You are right, that is all our fault and I am very sorry for the error. We were doing our year end physical inventory today and working on a renovation project as part of our expansion... today was hectic and crazy. If you will be in the area, PLEASE come back this weekend and we will give you a free sample of the Flat-pack version of the PE Mysis. I pre-cut some of it into cubes for you, so it will be as easy as the bubble pack and I left some in the flat pack so you can test it out. Many of our customers find breaking off a chunk from the flat pack as easy or even better to work with than the bubble packs cubes. I also put in some of the San Fran Mysis cubes you can try out too. We plan to close around 3:00 on Sunday. Sorry I didn't think of this solution at the time. Phil Owner Reef eScape
1514588089
1
Called to confirm they had product in stock. They confirmed they did, arrive 15 min later only to find out don't have in stock computer inventory must be wrong, thanks for wasting my time.....
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