Hello Mr. Hirschtick - We're glad to hear you were able to speak with someone. We do not make the decision to automatically switch you over. To our understanding, that usually comes from the utility. We want you to be happy with the company you do business with and hopefully that is us but if not, we understand. If you decide to select us at some point, please do let us know if you have any questions. Thank you!
1535556161
2
Received a notice that I will be automatically switched over to Constellation. I attempted to opt out by calling into the number provided and kept getting the bounce back "your call cannot be completed as dialed". Eventually I got to somebody who was friendly and helpful. However I don't like their tactics of forcing you into their service. Especially because I am already with a company owned by their parent company.
Ms. Brunger - We are very sorry for your experience. If you could please send us an email with additional information, such as what city this took place in, the time and day of the week and the person's name, if you were able to get it. You can email us at [email protected]. Also, if you'd like to speak to a customer care rep about this experience, please include your phone number and we will make sure to have someone reach out to you. In the meantime, we will pass your comments onto our door-to-door sales director. We always appreciate the feedback so that we can make sure potential customers and current customers have the best experience possible. Thank you, and again, our apologies.
1562854367
1
they came to my door telling me that Com ED sent them they wanted to see my bill which I didn't give them I called Com Ed who said that they never sent them to me
We're glad to hear you're a Constellation customer and are happy with your service! Please don't hesitate to contact us if you ever have any questions. Thank you!
1533230638
5
Great company, I have saved a lot of money on my utility bills; you wont see the big different every month but I did the math throughout the year and it was a very significant amount. Very impressed!
The worst energy supplier that i have ever worked with.
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