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Bmwofalexandria reviews
Information about Bmwofalexandria
2,52
103 reviews
The opinions come from external websites
Last update: 10.11.2023
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyMGQzcVNnEAE!2m1!1s0x0:0x2cfc2c7fe6a6a3b0!3m1!1s2@1:CIHM0ogKEICAgID20d3qSg%7CCgwIteCOlAYQiNSXlAM%7C?hl=en-US
ahmad adroubi
google
https://www.google.com/maps/place/?q=place_id:ChIJ8XNtL9Swt4kRsKOm5n8s_Cw
Ahmad, We are sorry to hear about your recent experience with us and we appreciate you bringing this to our attentiion. In order to look into this matter further could you please provide us with the details of your visit. Our email is [email protected]. Thank you, BMW of Alexandria
1652810172
1
The worst treatment and service you would ever have. Its not my first time here and its not my first bad experience every time but its my last time here.
1637159467
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHMk5UX0pnEAE!2m1!1s0x0:0x2cfc2c7fe6a6a3b0!3m1!1s2@1:CIHM0ogKEICAgIDG2NT_Jg%7CCgwIq6TUjAYQwKrJ0AM%7C?hl=en-US
Powerhouse 3.0
google
https://www.google.com/maps/place/?q=place_id:ChIJ8XNtL9Swt4kRsKOm5n8s_Cw
Lamont, We are sorry to hear you feel that way. We would like to hear about your experience with us. Our email is [email protected]. Thank you, BMW of Alexandria
1637252230
1
Horrible location and service!
1645214334
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXNVB2MlhBEAE!2m1!1s0x0:0x2cfc2c7fe6a6a3b0!3m1!1s2@1:CIHM0ogKEICAgICW5Pv2XA%7CCgwI_vS_kAYQkNah_AE%7C?hl=en-US
Berto P
google
https://www.google.com/maps/place/?q=place_id:ChIJ8XNtL9Swt4kRsKOm5n8s_Cw
Berto, Thank you for the 4-star review along with your feedback. We will bring this information back to our team to ensure tehese practices do not continue. Thank you, BMW of Alexandria
1645561298
4
Walked right in to the parts section. Was able to find and pay for the parts with ease. As I'm walking out 1 employee starts arguing with another walks up to him puts his finger in his face and basically told him you going to stop disrespecting me while I'm on the phone. Had to be broken up by other employee. I get it things happen. Take it off the floor and away from customers. First time at this location what an experience.
1649972624
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMyN0lHNWRREAE!2m1!1s0x0:0x2cfc2c7fe6a6a3b0!3m1!1s2@1:CIHM0ogKEICAgIC27IG5dQ%7CCgwIkKvikgYQ6J2PuAI%7C?hl=en-US
Paul I
google
https://www.google.com/maps/place/?q=place_id:ChIJ8XNtL9Swt4kRsKOm5n8s_Cw
Paul, Congrats on your Lexus! Thank you for the kind words and 5-star review! We truly appreciate you taking the time to share your experience with us. Best, BMW of Alexandria
1650037756
5
I drove down from NJ to look at a specific preowned Lexus model in BMW of Alexandria's inventory. This trip happened a week after looking at the same car at a Lexus dealership between NJ and VA (more specifics eliminated on purpose). The vehicle was disappointing due to condition and years of missing maintenance, and really had no business being at a luxury car dealership. Also, I feel a Lexus salesman should be educated when it comes to cars of the brand - even discontinued models - that was not the case. Fast forward to this week - I found the car on the lot (took a gamble not checking availability) before store hours and walked in at opening time and was greeted by Abed. He promptly showed me the car and I was driving it within 15 minutes, and he took the time to show me some features that I was unaware of, along with a Carfax that showed the vehicle was dealer maintained regularly. The price, while not a bargain by any means, was fair given the condition and mileage. So I stretched my budget quite a bit and told him I wanted to proceed contingent on financing. We both agreed that financing a 14 year old car was challenging - my credit union here in NJ would not touch it. Enter Jeremy in F & I - he ran my specifics through his channels, and got me an excellent rate through a VA credit union - it was not much above the rate for my 2020 Ford daily driver. This was an excellent experience, this dealership is highly recommended. Coming from someone with 35 years in sales - I started at 17 selling furniture in my local mall - I can say Abed and Jeremy are true professionals.
1649442640
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXdjRtRVdBEAE!2m1!1s0x0:0x2cfc2c7fe6a6a3b0!3m1!1s2@1:CIHM0ogKEICAgIDWv4mEWA%7CCgsI0P7BkgYQkOf8Qw%7C?hl=en-US
Texas_poon_tappa
google
https://www.google.com/maps/place/?q=place_id:ChIJ8XNtL9Swt4kRsKOm5n8s_Cw
We appreciate you bringing this matter to our attentiion. If you still have not been able to reach the dealership please let us know. Our email is [email protected]. Thank you, BMW of Alexandria
1649685978
1
Service department never answers the phone. Called several times and nothing. The only person I liked here transferred to another location, from what I understand several employees left. Starting to understand why. Ill drive an additional 20 minutes out of the way to avoid this location.
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