Sorry , Kyle you have the wrong shop , you should confirm location and please retract these comments , there's no crying in embroidery ! Hey Kyle Conlon .....please remove your horrible and incorrect comments , you have never been or ordered anything from our shop , please accept this as a final courtesy request !
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Absolutey terrible shop. Massive order for embroidered blankets got completely ruined. It was clear the shop owner had no idea how to use his own machine. The employee he had working was actually crying and it was clear he was trying to hide his mistreatment of her. edit: the shop owner had the audacity to call my honest review horrible. the providence rescue mission and its affiliates will never, ever patronize this shop again. maybe they should consider changing the way they abuse their employees and learning to use their equipment properly before chewing people out on reviews. how unprofessional.
I was a long term customer and always paid on time or in advance but the service wasnt mutual. They would give me a 2 week time frame and my product wouldnt be done till a month, I was always waiting longer than told. The embroidery was never in the same position and with time they got worse and worse. They would leave the inside rip out material of the embroidery and I would have to remove or cut it out on my own. Owner didnt even apologize for messing up my products the last time I went, I lost profit once again due to their mistakes. Never again. Small business owners I recommend finding another place that actually cares about their customers products. This place aint it.
I have used East Coast Embroidery on several occasions and they have always provided me with a great product that lasts and branding that looks exactly how it was intended to look. I not only have used them for my own work but have recommended them to organizations I have been affiliated with over the years who continue to do business with East Coast Embroidery.
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