oOBIOSCOP3Oo our customers are important to us, this includes you as well. We, like many companies are doing our best in recovering from the effects that the pandemic has on everyone. I would never intentionally ignore an email and without knowing exactly who you are and when you emailed me, I do not know what you are referring to because I reply to everyone. It may take me a couple days in some cases but never would I intentionally ignore a customer. If you would like to call me or come by the shop, I would be more than happy to assist you.
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They told me to email them what I wanted and they never got back to me. Shows how serious you take your customers..
SANFRAN LA, I believe you have the wrong business. We dont have a counter here.. just open showroom floor not to mention everything else in this post doesnt fit our business. Ill be glad to go back and look at the cameras to see when you were here for 20 minutes unattended and had such horrible customer service. All Ill need is the date and time. Hopefully you will find the correct business to show your disappointment and remove your review from my business.
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This place has HORRIBLE customer service !! Ive tried ordering from them like 4 times and the times I go in to the place its closed even though it says its open. I walked in once and the guy behind the counter left to the back and left me standing for 20 mins and I still walked to the back where the workers were and asked for help and still no one came out. They hardly ever answer and the girl on the phone is terrible with communication. Ill take my money somewhere else where they actually care about customer service
Friendly, responsive and completed quality work as promised. Embroidery work was done on Birthday and Christmas presents. The recipients of the presents loved their personally embroidered apparel and blankets. We highly recommend PC&C Embroidery.
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