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HealthJoy reviews
Information about HealthJoy
3,92
39 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXek9DYzB3RRAB!2m1!1s0x0:0x3166a3f6fbfcf0e1!3m1!1s2@1:CIHM0ogKEICAgIDWzOCc0wE%7CCgwI1ozPkQYQ0NPWtwI%7C?hl=en-US
Naf Rh
google
https://www.google.com/maps/place/?q=place_id:ChIJncyRt7QsDogR4fD8-_ajZjE
.
1647500714
1
EDIT: providing more context as the CEO accused me of being pro-Putin/Russian for calling him out in Google reviews. What an absolute shady company! The CEO Justin Holland shared this fake post in LinkedIn, using the Ukraine-Russia war for his own agenda, trying to deceive people and get money in the process. ** He shared a picture of Yaroslava Nykonenko (a Ukranian killed by a Russian soldier back in 2019). Justin shared her picture, claimed that her name is Solomia Shevchenko, who has been gathering intelligence for his team for the past 6 months. She was killed on Monday (i.e. 14th March, 2021), and was part of HealthJoy, and she has a 6 year old daughter as well. He was stupid enough to think no one's gonna verify the picture he shared in LinkedIn. Moreover, there were people showing support and offering donations for the daughter. Imagine who'd have pocketed that money! That's how Mr. CEO raises capital I guess. ** After someone pointed this out in the comment section, he immediately deleted the post. You have to be extremely dumb to think you can con people and no one's gonna cross-check/verify your words. STAY AWAY!
1584495569
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNjbGQ2NjBBRRAB!2m1!1s0x0:0x3166a3f6fbfcf0e1!3m1!1s2@1:CIHM0ogKEICAgICcld660AE%7CCgsI0ffF8wUQ-OXIAg%7C?hl=en-US
Kristin Adcock
google
https://www.google.com/maps/place/?q=place_id:ChIJncyRt7QsDogR4fD8-_ajZjE
Kristin, it seemed like you had a poor experience with our telemedicine partner during a consultation. We will investigate the manner but understand these are stressful times for all parties. Thanks for your understanding.
1584547115
1
The consultant William Carr was super rude and asked me "you called us so what do you want" not really what I hoped for in this trying time. I got no help after because he completed my call as if he gave me help. Which he didn't. So no one else could help but they would send it to corporate. Why are the American people panicked? Wow I can't imagine why.
1584992179
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNjM1pfMERREAE!2m1!1s0x0:0x3166a3f6fbfcf0e1!3m1!1s2@1:CIHM0ogKEICAgICc3Z_0DQ%7CCgsIs5_k8wUQoIaODA%7C?hl=en-US
Ross Wallace
google
https://www.google.com/maps/place/?q=place_id:ChIJncyRt7QsDogR4fD8-_ajZjE
5
Great Company
1490131329
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRN1pDM21BRRAB!2m1!1s0x0:0x3166a3f6fbfcf0e1!3m1!1s2@1:CIHM0ogKEICAgIDQ7ZC3mAE%7CCgwIgbPGxgUQwK7CxAM%7C?hl=en-US
Janice Santos
google
https://www.google.com/maps/place/?q=place_id:ChIJncyRt7QsDogR4fD8-_ajZjE
Glad we could help!
1490132004
5
Great service, I love being able to speak with a doctor within a few minutes
1635525144
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHenFiZnhBRRAB!2m1!1s0x0:0x3166a3f6fbfcf0e1!3m1!1s2@1:CIHM0ogKEICAgICGzqbfxAE%7CCgwIl8TwiwYQ4P25mwI%7C?hl=en-US
Dave Spencer
google
https://www.google.com/maps/place/?q=place_id:ChIJncyRt7QsDogR4fD8-_ajZjE
Dave, I'm sorry you have had a poor experience with HealthJoy. We are a mobile-first company with best-in-class utilization. We do provide access via email and phone for mobile-hesitant users. Our service lines are available 24/7/365. 85% of calls are handled in 60 secs, and 90% are handled in 120 seconds, which is drastically higher than the industry average. We have over 2,800 reviews in the Google Play and Apple App store with an average 4.8 rating. Our Google business listings (and ratings on Glassdoor) do include a mix of organic employee reviews from our 400+ employees, which we are proud to receive.
1635525125
1
My original and HONEST review is at the bottom of this update and starts "This service is awful!"... Addendum: (Updated again with proof of additional employee reviews 8 of 25 verified to be current or former employees) This company's ethics are highly suspect and companies/people should be cautious. I came to leave a review of my experience and found the reviews associated with this company to be suspect. Every experience was either 5 Stars or 1 Stars.. no middle ground at all. I work in software development and I have never worked on or seen an application that EVERYONE 100% love/hated. It is just odd even for a small sample size like 25 reviews to have everything at the extremes. So I took 30 seconds and a Web search to find that the 2 of 3 first reviewers are not users but verifiable HealthJoy Employees. It is questionable to review your own company and suspect when not even mentioning that you ARE PART OF THE COMPANY. I didn't want to think that HealthJoy appeared to have encouraged employees to artificially raise their companies rating so I spent another 5 minutes expecting the first 2 to be outliers. I was shocked when I quickly reached 20% of their reviews were absolutely verifiable by employees and not customers so I gave up checking any further. To be clear this ethically questionable behavior is not just demonstrated by lower level employees as Chadwick McMahon, HealthJoy 'VP of Strategic Partnerships'; an Executive level position also participated with his review "exciting mission driven-company with great leadership". I have included documentation of the 5 FAKE reviews from HealthJoy EMPLOYEES that I found before giving up on trying to disprove this was not intentionally done to artificially counter act bad reviews. Their VP is review is marked 004. <Original Review after experiencing the HealthJoy service> This service is awful! Everything is on a stupid phone app. IF YOU DON'T HAVE THE APP YOU CAN'T DO ANYTHING except call or email... Absolutely nothing available by their website... If you call then be ready to wait a hour or more and if you email it will be at least a day. This garbage may be good for Company HR folks so they do less work but it is horrible for the employee trying to use the service to access or verify their benefits.
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