Hi Ch, thank you for reviewing our community and we are sorry to hear this happened to you! Resident safety is our number one priority, and we will continue to monitor our community for unusual activity to prevent this from happening in the future. Please let us know if there's anything we can do for you!
1609180925
1
Car was broken into in the parking lot. Do not rent here. There are no cameras, and there have been MANY car vandalism issues here.
Thank you for your review! We appreciate your comments about our staff, we strive to exceed expectations in customer service! Thank you for choosing Vista Del Sol!
1541620333
3
I've been here for 3 years now, and staff has always been courteous and very helpful. Maintenance response time is very quick. I've never been happier with an apartment complex! Update: The first 3 years were great, with Emma and Jessica being great managers. Then, they switched management, and things slowly went downhill. Especially the last few months I was there. It all started when they replaced the old toilets with those low flow ones. I first thought that they were a great idea, but they turned out to be worse! It was constantly getting clogged. I made a mistake and put cat poop in there, but I did this before they replaced the toilets and there was never a problem. Because I made one lousy mistake, they said they would charge me $50.00 every time I needed maintenance to unclog it! And if I called maintenance for something unrelated to the toilet, I got the third degree. They also did a walk through while I was still living there, which I felt was not only insulting but humiliating. I was always a good tenant, and didn't deserve to be treated that way! When I refused to pay the $50.00 , they sent me a letter stating that won't allow me to renew my lease. Not only did I have to stay until my lease was done in August, I had to pay for the whole month of August even though I wasn't going to be there for the whole month!!! Plus, I had to put out a lot of money to get into a new place. Since I've left, Jade and Savannah keep harassing me by leaving messages on my cell phone asking me for what I owe: a measly $82.49! You'll have to wait until hell freezes over; you have enough of my money that I feel you didn't deserve. If you decide to live here, just don't clog the toilet or you'll never hear the end of it.
Alejandro, Thank you for your review of the Vista Del Sol community! We are so happy to hear that you both are enjoying your new home. Please let us know if there is ever anything we can do for you both!
1580746585
4
My girlfriend and I have been here for three months and its been pretty great! Very comfortable would recommend!!!
Hi Melanie, thank you for your feedback! We would like to talk more with you about this issue and explain our policies in more detail.
1595514422
1
I really should have look at these reviews before moving here. They are charging me $25 for blind replacement. While replacing my old blinds with cracked ones with a bent bar...accusing me of changing them myself!!! I called/emailed/ sent photos and reported this right after the maintenance left...within 5-10mins and they still are not going to change them out for me and charging me $25 for them!!! I do not recommend this place. Can't wait for my lease to be up!! I would also rate the 0 starts of it was an option!!
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