Hi James! Thank you so much for your feedback. We'd love to hear more about how we can improve. Please feel free to email us at [email protected] with more details around your feedback and we'd be happy to help.
1646058231
1
Not working out. How about investing in just a recycle sign we can save the world from these products?
Hi there! Thank you so much for reaching out. I am so sorry that you never received your shipment. It looks like our support team replied to you on January 7th to ask if you wanted a refund or replacement for your lost shipment but we never heard back. Someone from our support team follow up with you again via email today!
1643647100
1
Ordered stuff from the website in November. Still have not received my package or my money back. Beyond disappointed.
Thank you for being a part of our Package Free community! We couldn't do it without you :)
1643647234
5
I was so impressed with Package Free and their new store on Bond Street! The staff was super knowledgeable concerning every product...I ended up purchasing ALL of my holiday gifts from there. Thank you for everything that you do to try and save our planet Earth! Keep up the great work!
Honestly they can't put a p.o number in my middle name. Because they don't send to P.O boxes ,well that is just exclusive and unfair because many people can have usps sent to their home in remote places. They said my package will be missing items when it gets resent,, because they are not going to forward the box to the new address when it gets returned to sender. They are going to just make a new one and not forward the original package so the new one will be missing items. I bought and paid this on black Friday. Their system sucks,and isn't easy to get things, I thought this was going to be different but its the worst shipping experience in my life...
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