Dear Mr. Lopez, We are very sorry to hear about the delay in getting the material to you. We can see that there were different types/gauges requested and we hope these will work for your needs. Our lobby area can get pretty busy in Cerritos and appreciate our customers' patience. We hope you accept our sincere apology for the wait time and rest assured your next visit will be a 5-star one! Have a great weekend! -The Hole Team
1582920993
1
Worst customer service. 3 hours to get my screens loaded. Whoever was supposed to pass the order to will call was on the phone for nearly an hour, on what seemed to be a personal call. Tried to approach her twice and each time I got a finger telling me to wait.
Hi Evisain, We would love to learn more about your experience and the reason for the one star review. We want to ensure your order will be available promptly. Please feel free to contact us at 800.237.3820 or [email protected] to let us know how we can better serve you! - The Hole Team
1571944630
1
its always the same thing, they take forever to have a order ready
McNichols is an awesome company. Their customer service is wonderful and the staff/management are always willing to work with you. If you need perforated metals, bar grating, etc. this is totally the place for you!!!
Hi Gheorghe, Thank you for taking the time to provide your feedback. We're interested in learning more about your drop-off arrival and departure times. Please respond to this comment or contact us at [email protected], LIVE CHAT on mcnichols.com, or 855-517-2003.
1629465314
1
If you have delivery here you gonna loose all day. Our truck got there one day before appointment and they told to come back next day on 8am on appointment, driver said on and came back next day at 8am for delivery , they unload him from 8am to 2pm only half of the trailer. In picture you can see how there trailer looks at 2pm. I don't understand who is paying these people there to have lazy time all day. NO ONE CARES ABOUT YOU THERE.
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