I am sorry to hear this, we pride ourselves on great customer service and delicious food. Any feedback would be appreciated. Kind regards Nina ([email protected])
1654859724
2
I don't like to give negative reviews but I didn't expect to be disappointed with the meals at this restaurant. The staff were friendly and helpful but both our meals were not of the standard I expected from this restaurant. The Thai green curry dish with garlic bread was prested nicely but was very dry with hardly any sauce and the garlic bread didn't taste of garlic. It tasted just like plain pitta bread. The other dish of mussels in garlic sauce was served in a very buttery sauce but again no taste of garlic. This restaurant is busy place but I think its mainly customers just having a drink looking at the view of the Forth Bridge. I think that is such a shame as it is a lovely location and a great view. I was not impressed when I asked to eat dinner at a small window only to told I couldn't because it was booked by a couple who did arrive later but only had one drink and then left. Surely the priority should be for dinners not just customers having one quick drink.
Good afternoon Rob, I am very sorry but card details are required at the time of booking for all reservations. Guests have two hours to input details via their email confirmation, all customers are made aware of this at the time of booking. Sorry if there has been miscommunication but this is our company policy and it is made clear. If you would like to come back at a later date please email myself and I will ensure you are looked after. Kind regards Nina ([email protected])
1644684570
1
Turned away on valentines lunch saying we failed to confirm our week old booking via an email we were unaware of.
Thank you for the top review Bryan, we cannot wait to welcome you back again soon.
1646474811
5
Duck Salad's starter with the most crunchy juiciest southern fried chicken burger had won this place, one of my top spots. The service was amazing too, extremely friendly staff. The view is one of the best views of Edinburgh, if not the best, especially overlooking the 3 bridges. Do not miss a trip here; you won't regret it.
Your feedback is important to us and we will certainly take this on board. Hopefully we can welcome you back again soon.
1650908400
3
Expensive, 2 drinks 14, elsewhere under 10
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