I asked Embroidery King to make some hats for my company that was washable. The owner refused to do research and find one that would work for us. I did not have time to start over with another embroidery co. so I order some hats and said if I can't wash these I will never come back. One wash and the color is almost completely gone on the hat. I just called him and asked for my DST. file that I paid for and own. He refused to send it to me with out paying him $40.00 and said I do not give him enough business to care. Bottom line is his embroidery is good but he does not know the products he sells to customers and gives horrible customer service!
Embroidery king has great prices and great products. Speedy turnaround on orders. What else could you ask for. Very nice staff too...and...reasonable set-up fee
They were patient with me while I finalized my design on some digital printing to t-shirts. Was able to order multiple sizes and and colors of shirts with no headache. Will be doing business with again.
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