James - thank you for reaching out to us with your feedback.. We truly apologize that we have failed to meet both your and our expectations of our community. We would love the opportunity to speak with you further to gain more insight into the issues you've addressed as well as to work to improve moving forward. Would you mind reaching out to our office to set up a time to speak in more depth? We can be reached anytime during regular office hours or via e-mail at [email protected]. Thank you again for contacting us, James. We hope to be able to speak with you soon!
1555952704
1
Everything is broken. The doors don't work and instead of fixing or replacing them. They blame on people trying to break in at night. I think this is a huge problem and I have reached out and the problem wasn't resolved. In fact I didn't even get a reply. The grills have not worked in a year. And there is trash EVERYWHERE. They only clean the areas that people will see on tours.
Thank you for providing your feedback, Abby. We regret to understand that your experience with us has been anything less than excellent. Would you mind emailing us at [email protected] with a few details regarding your concerns? We would appreciate the opportunity to connect with you to resolve any issues and work to improve the remainder of your time with us. Thank you again for your review and we hope to receive your email soon.
1637358957
1
I lived there for 3 years and honestly, I wish I had found a different place to live after my first lease was up. Management was horrible, no one gave you a straight answer about anything, there was a lack of communication. The random assignment questionnaire that you can fill out to get placed with a roommate who is similar to you is probably not even used, talking from experience. They don't care about people who break the lease (for example, a roommate who has their boyfriend/girlfriend who is not on the lease cab live there and they don't care, again, talking from experience). Also, when it comes to resigning leases, they make you feel like you have to resign the week the release rates for that... when in reality you can wait till the spring to get a better deal. Not worth the money... I think there are a lot options for new apartments that have been built.
I have lived here just over a year and love it! Clean, courtyards are really nice, and office staff are wonderful! Very helpful with anything you need. Very little issues.
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.