Hi Dunia, We are sorry if you think we are overpriced. You were provided the cost for the project. You confirmed and agreed for 7 prints. We provided as requested. THEN you requested 7 more new prints so we charged you the same. Why would that be overpriced for custom cropping, sizing, printing and hand cutting each photo you requested after going home.
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Overpriced on something that doesn't deserve that much. They will keep on charging you for things you didn't agree on.
Mekhti, we are sorry to hear that you are unhappy. Before we started the project we provided you a quote - you agreed and placed the order. After you picked up Overpriced? We designed the 9 signs. We requested from you if e mail or in person proofing - you wished to be texted. We did - you approved the proofs by text and confirmed the dimensions. Wrong Dimensions? We discussed installation - you decided d-i-y. At the time of quotation you indicated you were going to mount the new adhesive sign over the existing. No problem because surface was smooth. However, at the time of pick up of the completed order you indicated you had removed the existing adhesive sign. Not a clean removal. Now you mounted the new sign over this surface. Sign not laying evenly flat. Cheap Materials?
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Very unprofessional, they use cheap materials, and wrong dimensions, and very OVERPRICED!!! Wouldnt recommend at all.
Terrific customer service, something you don't find too often nowadays. All of our business needs are handled very professionally. They always call if they have questions because they want to make sure they get it right the first time. Pricing is competitive for their market. Always very pleasant to deal with. We have had several rush "jobs" over the years and they are always completed prior to our requested completion date. I highly recommend them.
Weve been using Digital CopyCenter since opening our business in 2008. Hasu and Kay are very professional and speedy. Thank you for your excellent work and customer service.
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