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Petmemoriescremation
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Petmemoriescremation reviews
Information about Petmemoriescremation
4,87
100 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNzbGNLZF93RRAB!2m1!1s0x0:0xefdbf1d89bd212e6!3m1!1s2@1:CIHM0ogKEICAgICslcKd_wE%7CCgwInv798QUQ-IDq6wI%7C?hl=en-US
T. Wiley
google
https://www.google.com/maps/place/?q=place_id:ChIJG38k3fT_S4YR5hLSm9jx2-8
Thank you for giving us an opportunity to make this right. The processes we have in place allowed us to quickly locate Sir Parker and return him to you, and likewise with Newman.
1581531935
1
So very sad and distraught over this company. I opened Sir Parker's cedar box today and found it's not him. Pet Memories Cremation gave me a cat named Newman ... Don't know where Sir Parker is
1612989830
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5Z19HUC1RRRAB!2m1!1s0x0:0xefdbf1d89bd212e6!3m1!1s2@1:CIHM0ogKEICAgICyg_GP-QE%7CCgsIhouRgQYQ-IXhLg%7C?hl=en-US
TheUnknown Surprise
google
https://www.google.com/maps/place/?q=place_id:ChIJG38k3fT_S4YR5hLSm9jx2-8
Thank you for the review, and it saddens us to know of your disappointment. It was encouraging to see that you spoke to our Office Manager yesterday and cleared up the miscommunication. We hope that the actions taken demonstrate our commitment to serving our families and improving our processes. We appreciate the trust you put in us in caring for Chiquis during this most difficult time.
1613082962
1
I normally dont ever leave reviews but I feel like I must. This is the first time I ever dealt with losing a pet, and so far it was the worst experience.. they picked up my pet the same day it passed away in January of 2021, I heard nothing for a month when I called asking what happened wheres my dogs ashes the guy seemed shocked that its been a month and I still havent received my dogs ashes.. when he checked apparently they had my dogs ashes stored in a room ready to picked up awhile back. They stated they contacted me and left a message, they did not. I never received a call or message from them. Even if they did call who calls only once and never calls the owner again. When I asked Mitchell when did they call he stuttered and stated he could not answer that question only that they left a note saying they called me. Although Mitchell was nice enough to deliver my dog back to my home so I have didnt have to make the 1hr drive, when I opened the box it wasnt the Box I had ordered they got the color wrong. My heart is broken because all the wait and they still couldnt even get the simplest thing done right. When I called right away I spoke to some guy took my information and said he will get back to me to see what they can do, they never did get back to me. This experience with this company has not been a great one and it left a sour taste in my mouth. Not calling me nor notifying me that my dog remains were ready to pick up weeks ago and ordering the wrong color box is unacceptable. And now you are taking time out of my day to try and fix this when I couldve used this time to heal now I gotta deal with issues like this from you guys when it shouldnt have happened in the first place..If I wouldve known this I wouldve picked a more responsible cremation service who actually cared enough.
1569127337
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMweXVlbzh3RRAB!2m1!1s0x0:0xefdbf1d89bd212e6!3m1!1s2@1:CIHM0ogKEICAgIC0yueo8wE%7CCgwIqfeb7AUQ4K3HuwI%7C?hl=en-US
Trey Taylor
google
https://www.google.com/maps/place/?q=place_id:ChIJG38k3fT_S4YR5hLSm9jx2-8
I am sorry you had to go through this. I am happy that Mitch was able to make things a little bit easier. Thank you taking the time to share your experience with Pet Memories.
1569263881
5
Great place. They will take care of your baby here. Very happy with how Mr. Wilson was treated thru the process. Mitch is a awesome guy who makes a hard day a little easier for you. I wouldn't go anywhere else when dealing with another event like this.
1599313294
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNDaDdqZExREAE!2m1!1s0x0:0xefdbf1d89bd212e6!3m1!1s2@1:CIHM0ogKEICAgICCh7jdLQ%7CCgwIjqvO-gUQ8PTNmwM%7C?hl=en-US
Andrew P
google
https://www.google.com/maps/place/?q=place_id:ChIJG38k3fT_S4YR5hLSm9jx2-8
Thank you, Andrew, for the kind words. Greg, Judy, and the entire Pet Memories Team live to serve others. We are glad they took care of you.
1601038003
5
We could not have asked for a nicer place to cremated our lovely dog. Greg, Judy and the staff were very nice, kind, understanding and polite. it's was a sad time but we are very pleased with their service. Thank you Pet Memories cremation service.
1575418915
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNNazV5WDVBRRAB!2m1!1s0x0:0xefdbf1d89bd212e6!3m1!1s2@1:CIHM0ogKEICAgICMk5yX5AE%7CCgsIo_ib7wUQwO-QEQ%7C?hl=en-US
STOLEN VALOR
google
https://www.google.com/maps/place/?q=place_id:ChIJG38k3fT_S4YR5hLSm9jx2-8
I am sorry you are not happy with us. Please provide us with your pets name and why you have given us a one star rating so I can improve our services. I do not find your name in our database as a customer.
1575422795
1
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