Ordered a Zebra billy pot over a month ago. They took my money the day of the order. As far as I can tell, it was never shipped and I cannnot get any response from them. Can anyone help?
very hard getting a response from the company after making and order and 6 months to be delivered. Unfortunately the Poncho was not waterproof and I got tired of trying to get the issue fixed . staff seem nice I would not buy again.
There are the most respectful people to deal with customer service is out of this world USA made products that are great you want something tuff that won't fail on you in the field they are the way to go
I have been purchasing things from Wilderness innovation for about 8 years now. I love their poncho's and shelters, they are very well made and durable. Buying experience was painless and customer service is great. I highly recommend Wilderness innovation.
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