Mr. Yazell, Thank you for sharing your feedback. I apologize that you had a negative experience when calling our law firm for assistance. As a teaching opportunity for our staff and because we track all contacts from prospective clients, I personally went back to review your contact with our Firm. Unfortunately, I was unable to find any record of your contact with our Firm. Additionally, because our Firm does not have a "manager" I was unable to connect your contact to our Firm with any of our staff members, who all speak English. I would appreciate another chance to earn your business and make it right. Please call me or ask for me personally, Melissa Moore, and I will speak with your directly. Thank you, Moore & Associates
1637341757
1
Not paying attention to the customers request, manager is rude and everyone acts like they only speak Spanish
Eva: Thank you for bringing this matter to our attention. I'm very sorry we failed to meet your expectations. I would appreciate another chance to earn your business. Please call and ask for me personally, Melissa Moore, and I will be happy to make sure that your experience with our firm exceeds your expectations. Sincerely, Moore & Associates
1637348132
1
They never called me back. The least thing you could do is call back.
Mark, Thank you very much for such a great review. We strive to give our clients the best representation possible. Our team is very happy to see your review. Sincerely, Moore & Associates
1637358461
5
Melissa Moore was outstanding in representing me in an employment lawsuit. She is smart, thorough, and efficient. Not your typical 'let's just run the meter" type of attorney. Through her efforts my outcome the absolute best it could have been. Pure professionalism. I highly recommend Moore and Associates. Mark Fancher
Catherine: Thank you for bringing this matter to our attention. I'm very sorry we failed to meet your expectations. I would appreciate another chance to earn your business. Please call and ask for me personally, Melissa Moore, and I will be happy to make sure that your experience with our firm exceeds your expectations. Sincerely, Moore & Associates
1637348168
1
I have called twice and also sent a chat request and still have yet to be notified 3 days later. Not sure if Ms.Moore knows how her receptionists are handling her business
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