Coach D, We would like to extend a belated apology for the issues you had with your order. We strive for 100% success when printing supplied items, but sometimes we make mistakes. I know we had difficulty providing the print you requested in the location on the garment as you wanted. We wish you the best with future printing!
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Very disappointing. I own a business that has high quality clothing. We took some items there to have them screen print them and they did when our next shipment cameRuined one item but overall was good.
Mike, Let me apologize for the issues you had with our service at the time of this order. Unfortunately, we don't always get it right, but we strive to make it right if we can! I would also like to thank you for continuing to work with us over the last few years despite this incident. I hope you have been nothing less than satisfied with your orders since. We hope we can continue to earn your business and provide you with the timely service!
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I have been a customer for nine years. I placed an order on August 1st, 2013 for four jackets, four beanies, and four baseball caps with my company logo screen printed. I was told they would be ready for pickup in two weeks. I asked for a proof BEFORE they were printed . To make a long story short, I never got an email, only one return call from Harry to let me know he forgot to order the jackets, that they would be in a few days. A week passed. I called again and was told the order was ready 3 days ago, Again, no call or email. Harry had the wrong email and never bothered to call to get the correct email. I received it today after 46 days. It was only going to take 14.... POOR CUSTOMER SERVICE. NO Discount offered for the trouble. I will buy elsewhere next time.. . .
Highly recommend!!!! They treat you like you matter!!! Great quality shirts .friendly and personable staff. Harry has been in his business for 30+ yrs and knows it well!! Wouldn't go anywhere else!! Spectrum is 1st class treatment to everyone
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