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Kkpdc
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4,15
20 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXX0o2VmZ3EAE!2m1!1s0x0:0xdd20c7ed1a5959e9!3m1!1s2@1:CIHM0ogKEICAgIDW_J6Vfw%7CCgwItavSkQYQwNDj1AI%7C?hl=en-US
Nikki Sirianni
google
https://www.google.com/maps/place/?q=place_id:ChIJuxjdKsPJt4kR6VlZGu3HIN0
1
TLDR: Terrible communication, flat out lied to multiple times, talked down to, held parts of our project hostage. Based on good reviews, decided to use them for my wedding invitations. Their price quote came in middle of the road from all the locations I reached out to locally. It should have been a red flag that I had to reach out to them 3 separate times in order to actually get the quote. From the start I mentioned that we were flexible on paper types and colors knowing that supply chain issues from the pandemic hit the printing industry hard. We asked only to see what paper they had in stock, they brought us the standard catalog without telling us so we had to wait for them to order and receive the paper. When there was a delay they did not communicate the delay to us until we called the day they told us the project would be complete. We had a booklet style and were told that the covers were complete so we told them we would stop by on Monday to pick those up, pay them for their work, but we were going elsewhere to finish the project after the complete lack of communication. She then quickly changed her tune and said that only 50% of the covers were complete. When I challenged her on her statement not 2 minutes ago that they were done she changed the subject and proceeded to tell me "you obviously know nothing about printing". At this point I had to walk away and let my fiance deal with the situation. The woman at the shop continued to double down on her stubbornness and ended the conversation by telling us that she wouldn't even give us what had already been completed. I don't know if someone else at the shop overheard the conversation or she had a quick change of mind, but not 5 minutes later she called back and agreed to at least give us what had already been printed. The work we did get from them was beautiful. It's a shame that attitude and communication got in the way of completing the project
1630680005
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2aG8tTHhBRRAB!2m1!1s0x0:0xdd20c7ed1a5959e9!3m1!1s2@1:CIHM0ogKEICAgIC6ho-LxAE%7CCgwIxefIiQYQ6OX24QI%7C?hl=en-US
Rachel Max
google
https://www.google.com/maps/place/?q=place_id:ChIJuxjdKsPJt4kR6VlZGu3HIN0
2
KKP in Georgetown was great in March when I had a poster printed but my recent experience was pretty bad. I sent a file for printing, I was patient as they were waiting on a delivery of toner. A little over a week later I picked up my poster and the quality looked great however it had been printed too big - instead of 24x20 - it was 29x24. I double checked my artwork - an Illustrator file, with a 24x20 inches art-board including margins. I emailed about the mistake. Perla said they had done is right and she had measured it herself...(?) She said they would reprint which was nice but she didn't understand that I wanted margins (?) so I called to discuss. I was met with a defensive attitude. She put their designer on the phone who confirmed my file was set up right and he didn't understand what the problem was either. We got cut off, I called back to finish up. Perla answered and honestly, I haven't been treated that rudely in a long time. She was so aggressive. I had to raise my voice to try to be heard but she wouldn't let me get a word in. Result? Cancel my order and and issue me a refund. I'll find somewhere else to print my poster correctly without the attitude. Bye bye KKP.
1533216435
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRMjUzbWRnEAE!2m1!1s0x0:0xdd20c7ed1a5959e9!3m1!1s2@1:CIHM0ogKEICAgIDQ253mdg%7CCgsIs42M2wUQgIqoNw%7C?hl=en-US
Frances O'Hanlon
google
https://www.google.com/maps/place/?q=place_id:ChIJuxjdKsPJt4kR6VlZGu3HIN0
5
I can't tell you enough about the excellent customer service I received at KKP! I ordered Baby Shower invitations from Etsy and needed them to be printed. I've never heard of KKP before but after a quick google search and readings reviews I sent them an email with file attachments of the invitations. Within 24 hours I received a response with feedback and the invitations were ready for pickup the next day! Not only are they absolutely adorbale and exactly what I wanted, but they recommended the perfect envelope to match! Also, when I went to pick them up AJ was the nicest person and made my customer experience lovely! Will definitely use KKP for all printing needs in the future and will absolutely recommend to everyone! Thank you Tom and AJ and KKP!
1419461315
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3amV6NldREAE!2m1!1s0x0:0xdd20c7ed1a5959e9!3m1!1s2@1:CIHM0ogKEICAgICwjez6WQ%7CCgwIw4XtpAUQwNWQgwE%7C?hl=en-US
SN
google
https://www.google.com/maps/place/?q=place_id:ChIJuxjdKsPJt4kR6VlZGu3HIN0
5
Kwik Kopy did a rush order for me on Christmas Eve. The service was expedited and high quality. I would recommend this place to anyone. Great prices too!
1557171982
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURZaXRqWDZ3RRAB!2m1!1s0x0:0xdd20c7ed1a5959e9!3m1!1s2@1:CIHM0ogKEICAgIDYitjX6wE%7CCgwIjp7C5gUQoKK5ugI%7C?hl=en-US
Victor Campano
google
https://www.google.com/maps/place/?q=place_id:ChIJuxjdKsPJt4kR6VlZGu3HIN0
1
Quite unprofessional, terrible quality prints, and OUTRAGEOUSLY overpriced, particularly considering the product I received.
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