American Airlines as an organization is rude and don't treat their customers with respect. When their top management attitude has no respect then they are telling their lower rank staff to do the same and It is OK to yell and not respecting your customers!!! I avoid to fly AA at all cost, especially if it is International flight!!! NO,..no...no!! I can't be miserable for a long period!!!! Fly any Asian Airlines,.... they treat you 100x better!!!
Academy was awesome. Mrs. Atkinson was very detailed and answered any and every question we had; except the ones off subject lol . A great experience and time well spent.
If I could rate zero I would. Fly Southwest, or Delta this airline has no processes in place to provide for a positive customer experience. Their emiyees can't do what they want to do to help. No wonder American can't get or keep employees. CEO is responsible.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.