Mike--Energy Circle is a specialized marketing firm and not right for everyone. From our interactions with you and your team over the last couple years, we concluded that our two companies were not a good fit. I am looking into how we could have improved communications so this was more clear. I wish you well and am happy to hear you found another firm to support you. Peter Troast, Founder & CEO
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Terrible front end customer service. Made several attempts to contact in 2021 and 2020 with no response. Web content forum, voice mail etc. When I finally received a call back and made apt, the sales rep canceled and never called me back. I went with another marketing company
Chris--I’m genuinely sorry we couldn’t work something out. As you point out, the underlying technology powering your site, and its design, was nearly 10 years old. There has been enormous change in the internet over that time. We’ve invested heavily in building what we believe is the most advanced web platform available for better buildings companies. We offered to upgrade you to the advanced platform at a substantial discount--as much as 80% less than what hundreds of companies similar to you have paid, to grandfather your monthly fees, and to include a complete redesign in that price. Our sole objective is to do right by folks like you that were early clients--I assure you there was no margin for us in the pricing we offered. In our email communication, I made it clear I wanted to be fair and was willing to go even lower. That offer stands and I'm available to discuss anytime. Peter Troast, Founder & CEO
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Summary: Energy Circle is a shake down artist. I have been a customer for close to 10 years and paid $ thousands for their service. They recently contacted me and told me that they are transitioning their platform and I need to pay $2,500 or they would cancel my website. Additionally, the monthly cost would increase by 82%. Upon my protest, they said they would see if they could bring the costs down and get back to me. Low and behold, they came back to me and said they were able to "reduce our man-hours" by providing a much simpler site and it would "save" me $500. No thank you Energy Circle, go shake down someone else. My company organically shows up on the 1st page of local builder searches through SEO I have implemented, not much of what they have done. I found an acceptable alternative that will maintain my own SEO organic for $ thousands less. If you are really interested in getting on the first page of search results, you don't need Energy Circle.
Absolutely wonderful experience with Energy Circle. They have a really talented team that listens and adapts to the ever changing goals of our organization.
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