1709684405
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM5bnRtWENBEAE!2m1!1s0x0:0x98dc06644b808564!3m1!1s2@1:CIHM0ogKEICAgIC9ntmXCA%7CCgwIte2erwYQ0NzmigE%7C?hl=en-US
Adam Lupa
google
https://www.google.com/maps/place/?q=place_id:ChIJCWQCqhDzqYkRZIWAS2QG3Jg
Hey Adam, we appreciate your insights and are constantly striving to improve. In your contract with us, we retained the right to terminate the agreement for cause with 30 days notice. Because it’s private information and we’re committed to only speaking of you and your business with the highest regard we won’t get into the details of why we decided it wasn’t the best fit. That decision to opt-out didn’t come easy. Regarding the work, product, and pricing, we offered to finish all work that was within the remainder of your scope. You preferred a refund instead which was processed promptly so as you said “we could all move on to bigger and better things.” We wish you nothing but the best.
1709754034
1
Appreciate the great reviews here – that’s part of why I hired them. Here’s what I experienced during my 3-month engagement – take from it what you will: • Paid $10,000 for first month’s “Momentum Phase” for planning. (I actually thought this was a good idea, until they parted ways with me 3 months into our contract and kept my $10,000). • Billed $3,594 for two “Landing Pages” that were never built at all. • Paid $994 for “Facebook Campaign Management” that never went live or generated any leads. • Was billed $2,794 for “Google Ads Management” that was never even turned on or generated a single lead. • Paid $4,600 for “Email & SMS Campaign Management” – not one email or SMS was ever sent. • Paid just under $4,000 for “SEO/Blog/Social Content” – no SEO technical fixes done, no back links or guest posts (per the SOW), got FOUR blog posts that were 100% AI-generated, and 3 of 24 social posts actually posted. • Paid $2,500 for a small amount of “Graphic Design” that was marginal at best. • Paid $3,750 for a “HubSpot Integration”. Was told this was done in-house, but user logs showed they just farmed the work out to HubSpot. • Was aggressively sold a $23,000 “Annual Contract” with HubSpot that I’m still stuck with – I’m guessing they are still collecting commissions. Plus, my lead volume dried up over 3 months under their watch, costing me six-figures in lost revenue. Ouch. In the end, I received a small partial refund of a few thousand dollars, but ZERO leads and NO revenue generated over a three-month period for almost $40,000 in lost fees would be devastating for most small business owners, like it was for me. Anyway, these are the details about my VERY costly mistake – thought they were worth sharing here. I don’t think these are totally incompetent or malicious people, but I find the concept of causing this much damage to my business and keeping $30,000 of someone’s money while delivering virtually zero value to be pretty unethical. Maybe you agree…and should make your choice accordingly, so you avoid a similar catastrophe. Just isn't worth the risk.