Thank you Mrs.Louder for bringing this to our attention. We're sorry you had that experience with Vontavius Tech Support. We look forward to doing better in the future.
1625011993
1
Terrible company, they call you names and are money hungry without completing services.
Thank you for your feedback. We apologize that we were not able to meet your expectations. We take all feedback seriously and will continue to strive to improve our services.
1683575072
1
I contracted with Vontavius Tech Support to help me increase the visibility of my website, particularly to individuals seeking an African American/black Realtor. This was not accomplished and during my exit interview I was made aware by Vontavius that he knew this could not be accomplished from the onset but never disclosed this at any point prior to the exit interview. I paid a significant amount of money to Vontavius Tech support and ultimately found out that there was very little being done by them routinely in return for that significant investment. Essentially, Vontavius Tech support was managing my Google Workspace for my website and doing a poor job of it. He failed to respond to several of my customers' reviews and undoubtedly he will say that it was because I asked him not to do that at a certain point. That is partially correct but I actually told him not to respond to any more reviews without FIRST seeking my input on content to the response since it is purported as coming from me. There were several reviews after that request that he never responded to nor sought my input for content for a potential response. He loaded incorrect listings on my platform as belonging to me personally when none of them did; he prematurely drafted my account for my monthly service charge and never returned the money nor made me aware of it and only admitted it when I questioned him about it. But the most egregious offense in my opinion was him informing me that my website was not loading properly during my exit interview as opposed to the point that he became aware of it so I could have addressed the matter promptly. I asked him why he did not tell me sooner and he said because he was not paid to do that. I asked him point blank, "So you're saying that through the course of doing the work you have been contracted to do that if you discover something else wrong you won't tell your customer because you have not been paid to do that?" He paused and then replied "No". I was flabbergasted. Bottom line...Spend your money on an island getaway, a new car down payment, or a bridge to nowhere as all options would be money better spent than with Vontavius Tech Support.
Thank you so much for your kind words, Sheba! We are so glad to hear that Mr. Hurd was able to provide you with the assistance you needed. We appreciate your recommendation and look forward to helping you again in the future.
1683575167
5
Mr. Hurd is very knowledgable, professional, arrived on time, explained everything he was going to do prior to doing it, allowed return demonstration and hands on opportunities to learn my all-in-one system. I highly recommend his company to assist you with your computer system needs. Thank you!
Thank you for your review, Ceo! I am so happy to hear that Vontavius was able to work with you in a way that made sense. We're always trying our best to be respectful of our clients' needs and understand the difficulties they face during this time. We're glad you chose us as your website design company and hope we met your needs and we look forward to hearing from you again soon!
1637292079
5
Vontavius Hurd designed a website for my clothing company he was very respectful during our call, he set up a zoom meeting because we couldn’t meet in person due to COVID-19, his assistant was very professional working with me and his prices are low compared to other website companies I referred him to most of my friends look forward to doing business with him again.
Thank you for your kind words and 5-star rating, LaKendrea! We're so glad to hear that our services helped your business grow!
1683575389
5
Working with this team has definitely helped my business. I highly recommend them. My google presence changed dramatically and my business has increased.
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