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Rareformnewmedia reviews
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50 reviews
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Last update: 14.03.2024
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURncHRHWVFREAE!2m1!1s0x0:0x463c83a11bdcd210!3m1!1s2@1:CIHM0ogKEICAgIDgptGYQQ%7CCgwI847JpQUQgJKG9gE%7C?hl=en-US
Google User
google
https://www.google.com/maps/place/?q=place_id:ChIJv2wmoKXGdkgRENLcG6GDPEY
**Updated January 2015 in response to an update! The fun with lens flares continues!!** In over 17 years of running Rare Form, we have never had a client like yourself, thank the Flying Spaghetti Monster and his noodley appendages for that. Sorry we got the years wrong, I knew it was in the 1990's but I didn't go back to check the exact correspondence, as we had spent enough time on your *brilliant* idea, which I am SURE is going to take over the internet. We just have had too many happy clients to actually concern ourselves. Have fun with the lens flares. :) -------------- The client who posted this review asked us to make, what was essentially a clip art version of a calendar bursting through paper, or a news paper. We noted in the first interaction that 'we do not make things that look like clip art from 1994'. That's an actual quote. The client laughed at that, and said that he understood, and we tried to steer him in a more modern direction. We provided many, many examples of much better ideas, which he was all in favour of, (we have this correspondence). We designed and designed, and when we got to something that he finally was alright with, he asked for his deposit back as it apparently wasn't what he wanted. Well, because we had designed so many logos for him, and went over budget, we kept the deposit. We provided him with the original artwork in illustrator files, and PDF, which he said he was happy with. He was difficult to deal with from the start, and we are glad that this project is done. We would recommend that no one in the design world ever deal with the anon Google User. But if you do have someone approach you as a designer with the idea of a calendar bursting out of paper and 'lens flare' run away...run away fast.
1422215042
1
As Google have 6 glowing reviews and none are recent, I think it's only right to post my review from the last quarter of 2014. Obviously the quality has heavily deteriorated in the last 3 years since these reviews. I could probably write a small book on my interactions with RareForm for a SIMPLE LOGO DESIGN, which has taken 3 MONTHS, but I will keep it short. The entire process has been a nightmare from the start. Constant chasing on my side for progress updates, requests for RareForm management to call me (never once happened!), super slow development, staffing issues, and comical email dialogue (this is the only part I can laugh about) Demands for a refund were denied early on - I was foolish to pay in advance. RareForm did reply to one of my comments on the day of posting WHEN I requested a refund, so they were not slow on that one. They are incredibly unhelpful and provide a poor level of pre and after sale care. There is really nothing positive I can say about them. Be careful if you decide to engage working with them. ** Update January 2015 ** Having seen the owners response, the actual quote is not correct, the year was actually 1997 - not 1994. This is just another example of how they get things wrong. As for the idea - it was just a simple one as a starting point. Everyone is entitled to an opinion, and I have all the correspondence as well. One quote from your side "I understand your frustration, we are frustrated with how *employeename* handled this as well". I also have emails from your designer... You also only provided the artwork after I kept chasing for it, and you lot were the ones very difficult to deal with from the start. You should be more open and honest. I have some very interesting correspondence that I will not post, but all I can say is that I am glad others have had better experience. I guess this project slipped through. I have now engaged another company, and they have made far better progress. They also picked up the phone and called me. Nothing more to be said from my side, this matter is closed. I will not be coming back to check your response. All the best for 2015.
1645654804
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXNnZibUlnEAE!2m1!1s0x0:0x463c83a11bdcd210!3m1!1s2@1:CIHM0ogKEICAgICW6vbmIg%7CCgwIlObakAYQ2PnglQM%7C?hl=en-US
Maria MM
google
https://www.google.com/maps/place/?q=place_id:ChIJv2wmoKXGdkgRENLcG6GDPEY
Thanks Maria! <3
1645697674
5
Great service, very helpful and professional! Thank you Jean for all your hard work!
1551802510
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNvMzhfVWtBRRAB!2m1!1s0x0:0x463c83a11bdcd210!3m1!1s2@1:CIHM0ogKEICAgICo38_UkAE%7CCgwI88WB5AUQ-9rjjQE%7C?hl=en-US
Edited Arts
google
https://www.google.com/maps/place/?q=place_id:ChIJv2wmoKXGdkgRENLcG6GDPEY
Aww, you guys are amazing. You make marketing EA easy, the productions you put on are truly unique and something to be seen.
1552528618
5
Jeanie's team at Rare Form are hands down the best people we have worked with. She is a marketing and PR wizard.
1542373175
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJN3AyWkVnEAE!2m1!1s0x0:0x463c83a11bdcd210!3m1!1s2@1:CIHM0ogKEICAgICI7p2ZEg%7CCgwIt_663wUQwsv26QI%7C?hl=en-US
Tobias Halloran
google
https://www.google.com/maps/place/?q=place_id:ChIJv2wmoKXGdkgRENLcG6GDPEY
Thanks so much Tobias! We have loved working with you.
1557811723
5
I sent Rareformnewmedia a bespoke design project that needed urgent completion. Very impressed by their design work, efficiency and professionalism. Will recommend to my network.
1552398020
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURveEx5ZUFnEAE!2m1!1s0x0:0x463c83a11bdcd210!3m1!1s2@1:CIHM0ogKEICAgIDoxLyeAg%7CCgwIxO2e5AUQgIi7oAE%7C?hl=en-US
richard brotherton
google
https://www.google.com/maps/place/?q=place_id:ChIJv2wmoKXGdkgRENLcG6GDPEY
Thanks Richard, we absolutely love working with you. Best guitar player / musician in Oxford!
1552527760
5
A thoroughly professional service and great value for money. The Rareform team took me through the whole design process and explained it in simple, accessible language.
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