As I replied we have been very scrambled in our schedule due to cancellations due to smoke. I apologized as neither of us made contact on the 28th. As I ask most individuals to make contact the day before their flight to go over details forecast and answer any questions. I guess their was confusion in regards to that detail. Being Paragliding is very conditions dependent we ask that everyone has patients all the way up to arriving at the park. Even though I failed to call we would be rescheduling today due to conditions. Again my apologies.
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TLDR: No instructions were given, we had no idea where to go or what to do. We were told we would receive instruction, but we never did. Unfortunately we never even made it up on our flight, due to poor communication and processes being highly unorganized. I originally reached out via email, and I received a long, automated response that left my inquiry unanswered. I sent a follow-up text, as the email said text was the best point of contact. I received the exact same automated response, and was no closer to booking a flight. Eventually someone responded via text, and after some confusion and miscommunication we were able to schedule a flight roughly 3 weeks out. We were not given any information - no address or time to show up - they only said they would call us the day before the flight to give instruction. 2 days before the scheduled flight, I was as clueless as the day I first contacted them. I reached back out asking for clarification on what to expect, when and where we should arrive, etc. I was told we would get a phone call the day before our flight with instruction. The day before our flight comes and goes, and we dont receive any call with instruction. The day of our flight, essentially a few hours before we would have been going up in the air, we reach out to cancel, due to the unorganized nature of the way the whole process was handled. We still had no information by this point. Any type of communication, clarification, or information would have made this experience less frustrating, but we were essentially ghosted from the very beginning. I would have loved to go up with them, but unfortunately the lack of communication and unorganized nature of the whole process does not leave me with much trust or security in those running this business.
After starting my paragliding instruction in the mountains of BC, my husband and I decided to take a road trip to Point of the Mountain to learn in a different environment. My goal was to really figure out how to ground handle my wing and safely reverse launch in control. What we ended up getting was so much more with our instructor Patrick. His coaching style, his thoroughness, his focus on theory and safety, and his eagerness to teach made our experience top notch. From helping us become intimately familiar with our gear, to simulator scenarios, to personalized flying instruction, I would wholeheartedly recommend Patrick to anyone looking to hone their skills or learn to paraglide. Clearly, his experience in the sport and the personalized instruction sets this paragliding school apart from the rest. We will be back.
I don't have enough good things to say about Pat and his paragliding school. His commitment to his students and their safety is unparalleled. He caters his teaching style to students skills and personality. He doesn't rush anything to check off boxes and move on, but instead makes sure you have a solid foundation both on the ground and in the air. He consistently keeps the process fun and exciting without putting your safety at risk. He doesn't take on so many students that you are trying to learn at the same time as 5+ people at once like many of the other schools. If you are seriously considering taking up the sport, POTM Paragliding should be your first call!
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