Sorry Mr MICHAEL Ryan, I did try to resolve your concerns when your girlfriend reviewed the photos in the studio she was very happy with them made her selection with no concerns then followed up after the holiday and the headshot was sent immediately to her edited. Stayed on the phone with her till she received the email she confirmed all was well. You and I have never spoken nor met until the threatening emails didnt even realize there was an issue. However things happen and you have chosen this form to express yourself . I wish you well and you are welcome to call the office at anytime to reach a resolution have a wonderful new year.
1546727679
1
This company is the WORST. I purchased a Groupon for a headshot for my girlfriend and they had the nerve to charge her an extra $30 on top of the groupon when she got there to edit the photo, which should already be part of what you pay for when you get a professional headshot done. Then they send it back looking like a 3yr old edited it in the free Microsoft paint app rather than a professional photoshop job she paid for. They didn't even make the white in the background match and you can clearly see the 2 different shades around the right side of her head where they edited it. They also cut off part of the top of her head making her head look flat and took the photo with little piece of lint on her shirt and didn't edit them out. They refused to refund her money and said "Sorry to hear this due to the nature of business a refund is not possible all sales are final." DO NOT USE THIS COMPANY! THEY ARE UNETHICAL AMATEURS WHO WILL TAKE YOUR MONEY AND DO A HORRIBLE JOB!
Good afternoon, Sorry you felt this way we do try our best to please everyone. Feel free to call the studio if you wish I will be more than happy to assist the best I can.
1530054471
1
I got ripped off I paid 175 for pictures and literally got 4 prints that I had to wait a week to get I will never go back or ever recommend anyone else to go here I am disappointed
Thank you Michael you were amazing to work with. Thanks for choosing us
1546889432
5
Maya was both very professional and excellent to work with. She is very open to making the session the best experience possible. I was extremely happy with the results, and would highly recommend to anyone!
Sorry You are upset with the Process UPS has in place. Thank you for your feedback sorry we were not able to offer more assistance which led you to be so upset with us.
1575675012
1
Horrible customer service and very rude. Not concerned with customers only concerned with all the different avenues they can make money. They have too much going on and need to focus on fewer things so they can provide better service.
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