Sorry, you feel that way. I guess full refunds and free puppies and admitting mistakes arent enough for some people. Good thing the vast majority of people appreciate an all out effort to please customers.
1592364860
1
After reading the review responses from the owner, it is clear they lack professionalism. They do not know how to conduct themselves and I'm turned off by this fact alone. I was going to look into thier business more but unfortunately my search stops here.
We are horrified at this situation! However, we will own our mistakes! Our sales people who normally do a perfect job absolutely failed on this one! If you will call Joel Clark at 480-238-2961 I will personally offer you all money returned and a free puppy. PLEASE NOTE: After two years there has been no response from this person. How can we fix something when there is no communication whatsoever.
1524247457
1
Stay way! These people are Heartbreakers! After losing our 17 year old Shih Tzu over a year ago, we decided it was time for a new dog friend. I found these people on the internet and since we live n Tucson, they were close. I emailed and got an immediate response. They had a male that was ready to go. I answered and told them that we wanted a female and would be willing to wait. Katie, soon after emailed that they had two recent litters that would be ready about Christmas time and that a female was among the group. Males were $2000 and female was $2200). I answered that we wanted the female and asked how and when to get the deposit to them (deposit was half the price of the puppy). By now, my wife is bouncing off the wallsand then nothing. We called the number advertised and got a message that the mail box was full because it was someones birthday. Another day or two without an answer to my email, the phone still gives this stupid birthday message. So I send another email, nicely telling Katie that she has raised a great deal of anxiety in our house and an answer to my question about the puppy would certainly calm things down. That was November 8th. There are lots of names for dishonest breeders, but I cant call them dishonest, but to raise peoples hopes about having a puppy and then desert them without a thought is just cruel.
I have the most darling little girl that I got from Puppy Love Shih Tzu. She has the perfect temperament. She will sit in my lap for hours while I read, or at my feet while I play the piano. She can also be playful and bouncy. Her body structure is so nicely balanced and she is very healthy. Shirley was a pleasure to work with. My little girl brings so much joy! Thank you!
It is VERY hard to find small Shih Tzu puppies and even harder to Breed them. In two months we had 200 phone calls and emails anxiously wanting our dogs, but we only had 12 to sell. Most of the breeders we know have quit or passed on. We have been at it for 28 years and it has always been a backyard side business with very few puppies sold every year. This is a tough business. I would hope that lots of people would see the great need for these dogs and become breeders and then the price would go down.
1524244727
1
I paid $600 for my baby Shih Ztu, liver nose with papers and a clean bill of health. $2000 is a complete scam!
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